Potential skill set needed for a 1st level support in ET
1. Basic Linux skills (but not limited to below)
a. Troubleshooting issue through such as review logs etc.
b. Troubleshooting network and connections
2. ET Application Basics
b. ET Components & their configuration
3. Able to do XSLT mapping as required
4. Basic ET Functional workflows.
5. Basic ET Adaptor knowledge