EMIRATI CALL CENTER AGENT UP TO 25K AED FOR AN AUTOMOTIVE COMPANY IN SHARJAH

EMIRATI CALL CENTER AGENT UP TO 25K AED FOR AN AUTOMOTIVE COMPANY IN SHARJAH

Company Name Confidential
Sharjah
2 - 4 Years
Not Specified

Job Description

POSITION: Call Center Agent
SALARY: up to 25K AED full package depending on qualifications and years of experience
HIRING COMPANY: Automotive Company
LOCATION: Sharjah, UAE
AVAILABILITY: Can join immediately or maximum 1-month
EMPLOYMENT TYPE: Permanent
CANDIDATE PROFILE:
Open to Emirati nationals only
Male/Female, 40 years old and below
EDUCATION/EXPERIENCE REQUIRED:
High School Diploma or Bachelor’s Degree in any related field
At least 2 years of experience in the same position
Excellent written and verbal communication skills both in Arabic and English language
Previous experience in scheduling and registration is preferred
JOB DESCRIPTION:
Answer incoming calls and respond to customer’s emails
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Document all call information according to standard operating procedures
Upsell products and services
Complete call logs and reports
HOW TO APPLY:
Please send your updated CV in Word format with your recent PHOTO to:
AUTOMOTIVEJOBZ2020 AT GMAIL DOT COM
NOTE: Use EMIRATI CALL CENTER AGENT as Email Subject

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