Enterprise Service Manager - Energy - Middle East

Enterprise Service Manager - Energy - Middle East

Amazon
15-18 years
Not Specified

Job Description


Job summary
Are you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history
Does the prospect of empowering these organizations through cloud transformation by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you
Do you have a consulting background delivering strong results in the Energy industry
The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts.
The ESM is the client partner and trusted advisor for our largest customers and oversees a portfolio of projects across the clients landscape.
AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base. We are obsessed about delivering success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
To join our team, you need to be passionate about:
. Long term development of Global Organizations
. Engage with customers to understand their business drivers and application portfolio
. Development of long term Cloud Strategy for customers
. Identify & develop specific opportunities and supporting business cases
. Deal shaping, including estimations and deal pricing
. Contract negotiations & closing
. Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities
. Mitigation of delivery risks & issues
. Overseeing delivery of projects in account, ensuring high quality delivery
. Act as single point of contact for Customer executives, developing deep, trustful relations
. Educate customers on AWS services and translate those into a clear business value proposition
. Envision and inspire customers
. Coaching Customer and Partner teams to be self-sufficient.
This is a customer facing role. You will be required to travel to client locations to sell and deliver professional services as needed within the region.
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
BASIC QUALIFICATIONS
. 15+ years of IT consulting/management experience, with demonstrated IT Digital Transformation experience in customer-facing roles.
. Oil & Gas value chain experience with International and/or Middle-East headquartered National Oil companies including Upstream and/or Downstream IT and business consulting.
. Business consulting experience in transforming customer operations through technology including cloud adoption, IOT, ML/AI, and automation.
. Large Energy company account executive experience in IT and business consulting including relationship management, achieving growth targets / sales quotas, high customer satisfaction achievement, project portfolio management, and contract negotiations.
. A proven track record of managing and delivering large-scale enterprise IT programs
PREFERRED QUALIFICATIONS
. Experience with contract and statement of work development.
. Background in enterprise IT management frameworks (e.g. COBIT, ITIL, cyber, etc.).
. Broad enterprise systems technology experience including IaaS / virtualization technologies, cloud, ML/AI, E&P, refining/chemical/wells process control and SCADA, fuelling-retail, and supply chain.
. Experience with enterprise application programs (SAP, Oracle, Maximo, etc.) and technical infrastructures in Energy, including design, build, and operate of global solutions.
. Multi-lingual with English plus at least one other.

Job Details

About Amazon

Job Source : amazon.jobs

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