Front Office Supervisor

Front Office Supervisor

Accor
Not Specified
Not Specified

Job Description



Front Office Supervisor

First impressions are everything! As a Front Office Supervisor, you will be responsible for supervising the operations at the front desk according to our hotel standards, take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:
  • Opportunity to develop your talent and grow within your property and across the world!
  • Learning programs through our Academies
  • Employee benefit card offering discounted rates in Accor worldwide
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21


What you will be doing:
  • Be accountable for cashiering duties, foreign exchange transactions, audits tasks and settlement upon Guests departure.
  • Drive Upselling and exceed the monthly targets.
  • Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.
  • Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.

Your experience and skills include:
  • Service focused personality is essential experience is an asset
  • Prior experience working with Opera or a related system
  • Fluency in Arabic is an advantage

Your team and working environment:
Mvenpick Hotel Apartments Downtown Dubai offers 244 fully serviced and furnished hotel apartments that shares the neighbourhood with Burj Khalifa. In the history-making Downtown Dubai district, walking distance to the world's tallest building, its famous fountain and The Dubai Mall.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide.Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury (Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo.The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange.

Job Source : careers.accor.com

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