GENERAL MANAGER FOR RENT A CAR

Simex Trading Company
Other - Qatar
10 - 15 Years
Not Specified

Job Description

DUTIES & RESPONSIBILITIES

Manage the vehicle rental and storage business
  • Customer complaints
  • Manage the booking systems
  • Ensure retail area is clean and presentable
  • Ensure the highest levels of customer service
  • Out of hours support for customers in the event of breakdown, Dealing with customers by phone, email orin person.
  • Checking in and out of rental vehicles
  • Dealing with all suppliers ensuring prices are competitive and changing if necessary
  • Responsible for Profit and Loss management of the company

Sales

  • Maximize revenue on all rentals
  • Monitor competitors, specifically in areas of rates, fleet
  • Manage staff resource and holidays
  • Training of new members of staff
  • Identify training and development needs in conjunction with the HR Department and ensure these are actioned
  • To develop all staff to deliver the highest levels of customer service and ensuring total customer satisfaction

Vehicles
  • Fleet planning for maximum utilization
  • Manage maintenance of fleet
  • Procurement of parts
  • Ensure high vehicle standards are kept
  • Ensure effective damage reporting to minimize unnecessary repair costs to Dash
  • Accident damage repair
  • Monitor vehicle residual values
  • Managing insurance claims
Storage

  • Maximize unit occupancy
  • Ensure daily check are completed

A Trading Company established in 1971 it is professionally managed, diversified company with business interest in garments, furniture, Rent a Car and Real Estate.
We have over 11 retail outlets we import wide range of branded readymade garments from various parts of the world. We are specialized and are well known in Qatar for our collection of wide range of garments.

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