Guest Service Agent

Guest Service Agent

Accor
Abu Dhabi United Arab Emirates
Not Specified
Not Specified

Job Description


Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
  • Hotel ID benefit card offering discounted rates for selected amusement parks in majority parts of UAE for you and your family/friends

  • Employee benefit card offering discounted rates at Accor worldwide

  • Learning programs through our Academies

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
    What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service

  • Preferrably female

  • Take initiative to add a personalized experience

  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
    Your experience and skills include:

  • Service focused personality is essential; experience is an asset

  • Prior experience working with Opera or a related system

  • Fluency in English; additional languages are a plus
    Your team and working environment:
      • Team with a culture diversity is highly appreciated & focusing on collaboration and cooperation
      • Being a Heartist, people are at the heart of everything we do. Our main vision is to provide utmost service to our guests & create an amazing & everlasting memories with one another.
  • Dynamic working environment with a strong brand that unites tradition, culture, innovation and performance
    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
    Why work for Accor
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About Accor

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