Head of Collections

Head of Collections

Robert Walters
15 - 18 Years
Not Specified

Job Description

Job Description :
A leading bank in Kuwait is currently looking for a Head of Retail Collections. The role will be responsible to lead the Retail Collection function and ensure meeting collections and recovery targets by managing the delinquent retail financing portfolio and ensure maximum recovery in adherence to established bank’s policies, procedures, and guidelines.Duties and Responsibilities:
  • Manage delinquent retail financing portfolio and ensure maximum recovery and adherence to set/established cost/loss guidelines
  • Track and monitor any developments regarding defaulting customers (obtaining market and other bank information, etc.)
  • Escalate highly delinquent customers are transferred to Legal Follow-up as per pre-set policies and procedures
  • Review write-up and recommendation on action to be taken (settlement, write-off) and escalate as needed
  • Manage relations with external collection agents and agencies (if any) and review performance regularly in order to ensure that the bank is provided with the targeted level of services
  • Manage collections to ensure the reduction of specific and general provisions as per CBK and IFRS9 guidelines and regulations
Minimum Experience and & Qualifications:
  • Bachelor’s Degree in Business, Economics, or in any other relevant discipline
  • Post-graduate qualification in business is preferred
  • 15 years of relevant experience in the banking sectors including at least 6 years in positions of progressively increasing managerial responsibilities

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