Hostess

Hostess

Accor
Not Specified
Not Specified

Job Description


Job Title
  • Hostess

What is in it for you:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work.
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
  • Handle guest requests in an efficient and courteous manner
  • Full knowledge of venue layout/seats and offering over all complex to ensure guests is directed to best outlets for their needs, while not overcrowding any one outlet or section more than the order
  • Monitor Guest satisfaction and assist team members to achieve guest highest expectations
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Your experience and skills include:
  • Excellent tracking of guests including Reservations, cancellations and special events while convey information and clearly to team
  • Handling guests complaints and ability to know when to escalate to line manager
  • Ability to stand during entire shift

Your team and working environment:
A wonderful brand new hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

About Accor

Job Source : careers.accor.com

Similar Jobs

People Also Considered

Career Advice to Find Better