Housekeeping Attendant - Waldorf Astoria Lusail Doha

Housekeeping Attendant - Waldorf Astoria Lusail Doha

Hilton
Not Specified
Not Specified

Job Description



A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing
As Housekeeping Attendant, you will support all Housekeeping and Laundry areas. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identifiedby the hotel brand standards
  • Provide excellent guest service
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Replaces (a) Laundry Attendant in case of holidays, days off or absences
  • Cleaning guestrooms mid-stay and after departure
  • Making beds following the brand standards and training provided
  • Replacing dirty linens and towels
  • Restocking guestroom amenities like toiletries, drinking glasses, and room amenities
  • Removing garbage, recycling, and room service trays
  • Organizing and stocking housekeeping carts
  • Notifying the maintenance department about broken appliances,or damage
  • Upholding the hotel's confidentiality and security standards
  • Respecting do not disturb signs and the guest's privacy
  • Achieving the departmental goals

What are we looking for
A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:
  • Planning and organizing
  • Good oral and written communication
  • Previous experience in Housekeeping
  • Good interpersonal skills
  • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
  • Committed to delivering a high level of customer service
  • Excellent standards of cleanliness
  • Attention to detail
  • Guest-forward thinking
  • Teamwork and collaboration
  • Organizational skills and time management
  • Listening skills
  • Honesty and integrity
  • High energy levels

It is advantageous in this position if you demonstrate the following capabilities and advantages:
  • Ability to work in a team
  • Excellent attention to detail
  • Positive Attitude
  • Previous experience in the same role


About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Source : jobs.hilton.com

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