Immigration Case Processing Officer

Immigration Case Processing Officer

Migration Consultants
1-5 years
5000 - 6000 AED

Job Description

Upon signing up of clients, work on their applications (Permanent Residency, Sponsorship, Temporary Resident Visa), etc.
Overseeing, updating and follow-up on all the existing client’s datasheet for different locations.
Ensuring the documents for existing clients are saved properly in respective folders and uploading them on the shared drive.
Processing Express Entry applications and Provincial Nomination Applications.
Making online assessment applications for listed occupations.
Creating online application for Permanent Residence.
Handling client’s queries through email and calls and walk-in.
Ensure continuous follow-up and address all the client’s concerns.
Handling complaints in a proper manner and escalate issues if appropriate to the management for further investigation and review.
Meeting clients for submission of documents, explanation of immigration process, procedures, and documentation assistance.
Monitor changes of various immigration regulations.
Informing clients of the progress of their applications.
Informing clients of any requirements for their application.
Completion of application forms & preparation of documents for submission.
Preparing clients visa grant requests for visa stamping.
Ensure that client’s applications are timely processed.
Coordinating with designated organizations in Canada for assessment of applicant’s educations.
Dispatching client’s documents for further processing of their applications.
Coordinating with the lawyers for the cases of clients.
Excellent problem-solving and customer service skills.
Excellent spoken English is a must/ confident/energetic and results-oriented
Thorough knowledge of Immigration Visa Processing for Canada, UK, Poland.
Can manage client query.
Must have experience in Case Filing, Lodging Visa Application, tracking the progress & process of visas for different countries.

Immigration Services

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