IT Asset and Configuration Analyst

IT Asset and Configuration Analyst

Abu Dhabi United Arab Emirates
Not Specified
Not Specified

Job Description

Job Description
·Responsible and Accountable for all IT Assets (hardware and software) and configuration items, intensive knowledge in software life cycle and licensing
·To match assets received with a purchase requisition, purchase order and stores delivery advice.
·To ensure assets received are in good working order.
·To ensure assets are readily available for stocktaking purposes and to assist with the stocktaking.
·To ensure that assets are readily identifiable and records are kept of unique identifying numbers.
·To ensure assets are adequately secured. The level of security required varies for each asset, depending on such factors as asset type, value, attractiveness and portability.
·To provide reports to the IT Sr. Operations Manager
·To carry out a sample check of attractive items and provide information to line manager
·Maintain the disposal items list and record up to date
·Maintain and Track day-to-day operational requirements, specifically Responsible for all Vendor management activities, in terms of creating contract, purchase agreement, maintain vendor details and negotiation of service delivery.
·Complete administration and internal approval tasks related to vendors.
·Review and establish efficient ordering and billing process for the telecommunications services to ensure accuracy and relevant cost saving.
·Optimize cost of service delivery by constantly reviewing and automating delivery cycle by efficient liaison with local hardware vendors, principle suppliers and procurement for just in time delivery of equipment and resolution of warranty claims.
·Deliver End to end services of IT equipment to end user, administration, internal co-ordination and completion of necessary paper work.
·Proactively monitor, and analyze activity of the group for stock forecasting in order to avoid delays in operational and projects requirements
·Have thorough knowledge on asset validation process in accordance change management policy and procedure
·Build statistics using automated tools available and forecast new purchases.
·Assist in budgeting of IT hardware and software requirements, in line with trends observed.
·Report regularly on existing assets.
·Comply with internal / external audit bodies
·Respond to customers on queries related to assets and IT standards
·Constantly review and prepare business cases for replacement vs maintenance of legacy devices thereby striking a balance among factors like business needs, cost, age of the equipment and company image.
·Prepare IT assets and configuration manual standards and assure unit maintains operating manuals, policies and procedures
·Ensure standards are defined for all IT equipment, software and services and communicated to all teams to avoid conflicts in purchasing, response to customer or service provided
Preferred Minimum Qualifications:
·Bachelor of Computer Science/ Information Technology from a recognized Institute
Preferred Experience:
·3 to 5 years of relevant IT experience
·ITIL Certified
·Sound knowledge of Life cycle costing utilizing various techniques

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