IT Business Analyst - Dubai, UAE

IT Business Analyst - Dubai, UAE

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Job Description

Job Description & Summary A career in tech will provide you with the opportunity to support innovation in our firm that enables our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on building and analysing business cases that support our people's creative ideas for new products, services, and fixes to our daily challenges. You'll work with all Lines of Services to identify challenges and change them into opportunities. And you'll conduct EmTech research into potential solutions for our people and our clients.
We are looking for a new business analyst to assist in the user experience of the Middle East Innovation Hub. This includes creating new webstorms, answering user queries, maintaining the back-end rules engine, and running data analysis. Additionally, you'll be holding one-on-one sessions with idea submitters to build and analyse their business case.
The perfect candidate for this role would be passionate about bringing the latest and most impactful technology solutions to our firm's people, enabling collaboration, transparency, and innovation. You will need to take initiative, pay attention to detail, and manage your time effectively. A creative and data-centric mindset are key.
Key Skills & Attributes:

  • Takes initiative

  • Eager to learn

  • Customer-focused

  • Flexible and quick to adapt

  • Passion for technology

  • PowerBI/Tableau

  • Alteryx (can be taught)

  • HTML/CSS is a plus (can be taught)

Key Responsibilities

  • Research tech trends in different industries in the Middle East

  • Respond to support emails for IH users

  • Refresh (and possibly improve) IH dashboard

  • Edit & move approved ideas to the Marketplace

  • Send weekly email updates to key stakeholders with stats (possible automation)

  • Assist in research for improving platform and innovation within PwC

Other Skills

  • Edit webstorms (knowledge of HTML/CSS helpful, but can teach)

  • Organize IH Shared Drive, particularly new Marketplace Assets

  • Assist as business analyst for Marketplace assets to measure impact more precisely

  • Assist and help ideate for other projects as they arise (including comms, marketing, new webstorms, etc.)

  • Develop assets and L&D material to help users navigate platform effectively

Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements0%
Available for Work Visa SponsorshipNo
Government Clearance RequiredNo

About PwC

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

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