IT - Experience Centre - Senior Associate - UAE

IT - Experience Centre - Senior Associate - UAE

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Job Description

Job Description & Summary Title AV Support and Virtual Session Administrator
Grade Senior Associate, Dubai UAE
Our Firm Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region.
Our Mission One firm : Transforming our region.
Our purpose is to build trust in society and solve important problems.
In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society - whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them
Our Values:
Creating value through diversity. Be yourself. Be different.
At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value - for our clients, our people and society.
As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description.
Job title AV Support and Virtual Session Administrator
Level Senior Associate
Reports to IT / EC Team Lead
About the Team:
The Experience Centre is a function within PwC ME which assists its clients with project delivery, client meetings and workshops to solve complex business issues. It is a place where PwC's clients are engaged either physically, virtually or a blend of both.
Dubai, UAE
Position summary:
We are looking for a new technical (AV & virtual collaboration) event support person to assist in elevating the digital aspect of physical and virtual meetings and workshops. The role will be based in the PwC experience center (EC) - our new, world class, collaboration space.
The perfect candidate for this role would be passionate about bringing the latest and most impactful technology solutions to improve the overall virtual collaboration and experiences across all workshops occuring in the experience center (EC). You will need to leverage your technical knowledge, business and digital acumen to enhance virtual meetings and workshops.
We are looking for a tech and event design focused individual with a strong understanding of technical equipment (ex. MacO, networking, AV/TV equipment) as well as extensive experience in virtual collaboration tools.
Your role will include innovating using existing technology to create seamless virtual and physical experiences, as well as looking into the market to bring new forms of tech into PwC EC.
The role requires flexible working patterns - due to the nature of the work (events) the candidate will sometimes need to work outside of normal business hours.
Key Skills
. AV Knowledge (cameras, mics, screen set-up)
. IT equipment setup and deployment
. MacOS and Macbook hardware/ Windows10 software and Windows hardware/ iOS/Android, iPhone hardware
. Office365 and Microsoft Office suite
. Networking hardware and software
. High level administrative, organisational and problem-solving skills
. Ability to work under pressure during live events (i.e regional broadcasts & livestreams)
. Collaborative and supportive approach to working with others (must be a strong communicator)
. Experience of collaboration tools (ex. G-Suite, Zoom, webex, Surface hubs, others)
. Basic presentation skills (E.g. the ability to create PowerPoint presentations, canvases and templates).
. Proficiency in the use of multimedia and innovative concepts to develop engaging and high quality digital/physical experiences
. Production skills that could include graphic design, script-writing, camera operation, TV production, video and photo editing, and sound engineering
. Take a leading role in creating innovative collaboration solutions through technology
. Support in the assessment, planning, and design of virtual experiences across all meetings and workshops occuring in the EC
. Leverage and research new virtual collaboration tools and platforms (e.g. G-Suite, Mural, Miro, Menti, Zoom, WebEx etc.) to create interactive digital experiences.
. Lead communication with clients and internal teams to understand their digital capabilities and technical needs across engagements
. Understand, administer and maintain the AV equipment and AV infrastructure within the Experience Centre.
. Run regular L&D sessions to upskill the team on existing and new tech (including creating guides for the tech in the space)
. Ensure all the team's technology is operational day to day, allowing the team to work efficiently
. Work with ME IT team to procure new technology items where required
. Catalog and manage all tech assets in the space and make sure that the team is aware of what technology is available for them to use and what technology is fit for what purpose.
Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel RequirementsNot Specified
Available for Work Visa SponsorshipYes
Government Clearance RequiredNo

Job Details

About PwC

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

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