IT Infrastructure Manager

IT Infrastructure Manager

Saudi Networkers Services
10-13 years
Not Specified

Job Description

Job Description :
  • 10+ years of experience in Service Delivery Management in IT Infrastructure.
  • Experienced in System x platform, Windows, Vmware, Database, Networking.
  • Experience of incident/problem determination.
  • Ready to work in a hectically changing workload.
  • Good knowledge of Data Center infrastructures.
  • Independence in solving problems and tasks.
  • Risk Management & Issue Management.
  • Experience creating, developing, and implementing operating policies and procedures in compliance with various internal standards or external standards such as ITIL, eTOM, CMMI.
  • Excellent Leadership Skills.
  • Excellent resource development skills.
  • Conflict Resolution and Multi Contract / Multi Stakeholder and Multi Project Management Skills.
  • Ability to Manage an end-to-end Service against Service Level Agreements and KPIs.
  • Escalation Management, Customer Relationship Management, and Vendor Management Capabilities.

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