IT process specialist (governance, compliance management and risk management ) in UAE

IT process specialist (governance, compliance management and risk management ) in UAE

Emirates Technology Solutions
Dubai Abu Dhabi
4-10 years
Not Specified

Job Description

1. Bachelor's degree in Computer Science, Information Technology, Business Communication or related field.
2. Strong understanding of industry best practices & technologies that effectively govern and manage data from various perspectives. (Data governance, curation, preparation, stewardship, analysis &/or reporting)
3. Three or more years of experience in IT technology architecture, operations, and design related disciplines Implementing Industry Compliance.
4. Proven experience with compliance management such as COBIT, ISO, PCI-DSS and best-practices.
5. Hands-on experience with Security Risk Management and mitigation planning.
6. Possess relevant certifications to complement experience.

1. Analyzes and keeps abreast of latest developments and standards in the area of process benchmarking related to IT Services
2. Carries out IT performance improvement procedures by developing, implementing and updating a performance management framework (e.g. Balanced Scorecard, benchmark analysis, etc…) and related Key Performance Indicators (KPI)
3. Benchmarks IT Services KPIs against international standards and analyzes gaps/deviations
4. Demonstrating advanced understanding of business processes, internal control risk management, IT and DevOps controls and related standards
5. Continuously monitors process and operations effectiveness by measuring the achievement of KPI’s targets
6. Identifies areas for efficiency improvements and communicates these to management
7. Defines and plans appropriate improvement activities in cooperation with respective department/process owners and defines improvement projects and follow-up executions
8. Prepares reports in order to support management in decision-making processes
9. Work with the Other teams in Etisalat to support Management policies and practices
10. Clearly communicate performance reporting standards so all program leaders understand them.

Job Details

Emirates Technology Solutions (etek) is a technology solution and service provider, specialized in providing state-of-the-art information technology enabled solutions and services required to enable business transformation of its clients. etek adds value to its clients as their trusted Information Technology Partner to enable a successful business and IT transformation through its innovative solutions and wide range of customized value added services

etek has been incorporated as part of Fujairah Investments, a Fujairah Government initiative, with the vision of providing sustainable and quality services to Government and large Enterprises across the region.

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