IT Specialist

IT Specialist

2-5 years
Not Specified

Job Description


About Foodics

Proudly voted the best place to work in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 in KSA with headquarters in Riyadh and offices in the United Arab Emirates Jordan, Kuwait, Egypt, Pakistan, and the Netherlands.
Foodics is undergoing rapid expansion across MENA, Pakistan, and Africa, servicing over 20,000 stores, and has been granted three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA.
We provide a cloud-based point-of-sale SaaS ecosystem with tools that help F&B, and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third-party apps.
We pride ourselves on recognizing and retaining talent while promoting creativity and efficiency. We are constantly looking for people to help shape and be a part of our bright future!
Our Purpose: To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performance

Our Vision: To be the most trusted one-stop-shop software & financial platform for restaurants
Our Mission: to empower every person who contributes to the success of a restaurant business and provide finance to fuel its growth

About The Role

Here is an opportunity for all of you IT gurus!
Foodics is looking to hire an IT Specialist to be reporting to the Information Technology Manager - KSA.
The IT Specialist will be in charge of setting up, managing and troubleshooting the technology systems that are used by Foodics, will also be heavily involved in operating our internal business applications and the underlying hybrid cloud corporate infrastructure. If you are someone who has solid experience in IT, seasoned, meticulous IT professional and would like to play an instrumental role in the success of our organization as a whole, we are looking for YOU!

Key Responsibilities:
  • Manage Foodics Internal Information Technology and provide support and training to our internal stakeholders.
  • Analyze systems maintain workstations, networks and software.
  • Develop and maintain web-based applications and recommending future planning.
  • Provide IT proactive and reactive services in an effective and efficient manner to ensure maximum performance.
  • Support in the implementation of Enterprise Resource planning (ERP) project,
  • Manage crisis situations, both complex technical hardware or software problems.
  • Ensure the security of data from internal and external attacking.
  • Ensure that software licensing laws are adhered to.
  • Set up work stations by Installing and configuring computers, Laptops, Servers & necessary peripheral devices.
  • Install and configure appropriate software according to requirements.
  • Setup new users accounts and profiles and dealing with password issues.
  • Perform troubleshooting to diagnose & resolve problems.
  • Develop and maintain local networks in ways that optimize performance.
  • Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience.
  • Minimum of at least 2+ years of hands-on experience in a similar role capacity.
  • Experience with On-Prem / Cloud Infrastructure services.
  • Infrastructure of Hyperscale Certification
  • Excellent customer interfacing skills.
  • Solid understanding of IT infrastructure and other IT related general topics.
  • Genuine passion to continuously learn and develop different technical and soft-skills.
  • Experience working in fast-growing Fintech companies (preferred).
  • We offer a people-focused culture that fosters inclusion, diversity, innovation, and a flexible work setup: remotely, in-office, and hybrid models.
  • A performance-based company that offers 30 calendar days of vacation, 30 days of work from anywhere, excellent career advancement opportunities, and lucrative compensation, including bonuses and company shares potential
  • Working in a hyper-growth environment, you will enjoy numerous learning and career development opportunities.
  • Accelerated learning opportunities - attending training, conferences, and events as needed
  • An excellent opportunity to grow and work with the most amazing people in the industry
  • Being part of an environment that offers challenging goals, autonomy, and mentoring creates incredible opportunities for you and the company.

Disclaimer: here at Foodics, we don't just accept differences - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. All employment is decided based on qualifications, merit, and business need. Foodics is proud to be an equal opportunity workplace and is an affirmative action employer.

About Foodics

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