IT SPECIALIST Network

IT SPECIALIST Network

Parsons International
Dubai
4-7 years
Not Specified

Job Description


Job Description :
Minimum Clearance Required to Start:Not Applicable/None
Job Description:
IT Specialist Network
Dubai, UAE
Your energy fires the enthusiasm in others People around you can’t help but feel the energy you give to your work — it tends to ignite their own efforts. Our organization values people like you who continually raise the bar for morale and productivity. Would you like to be part of a team where you can lead by example and help yourself and others to grow and prosper If so, we would like to meet with you!
POSITION OVERVIEW:
Under direct supervision, provides standard system configuration administrative functions for assigned systems and subsystems of the Enterprise IT infrastructure, including monitoring, tuning, troubleshooting and incident resolution. Performs installation and integration of IT Infrastructure throughout the Enterprise (Network Convergence, routers, switches, IPTelephony, etc).
Provides operational support for small-to-medium-d IT Infrastructure projects and systems for Parsons, individual projects and GBUs. Executes the technical aspects of medium-d and small infrastructure projects through design, installation and implementation, utilizing established quality standards. May evaluate small or medium-d infrastructure systems currently in use to assess their effectiveness, to determine how well the infrastructure elements are meeting current and projected business needs and to recommend efficiencies, upgrades and modifications that will improve system use.
SPECIFIC RESPONSIBILITIES:
• Using design guide standards identifies specific scope necessary to deliver small or medium-d IT Infrastructure systems, to include networking, cabling and telephony.
• Define Infrastructure requirements, research and solve customer problems. Implement and support of CISCO IP Telephony solutions. Support Enterprise Networking Hardware and configurations at the Data Center with Cisco equipment e.g. Nexus Series switches and ISR 4K routers.
• Configure, setup and troubleshooting of IPSec, VPNs and point to point links, BGP, ASA, Wireless Access points, Cisco LAN Switches and Cisco Routers.
• Sound understanding of DMVPN architecture and its protocols such as mGRE, GRE, NHRP, and IPSEC using Hub-and-Spoke topologies including the working of dynamic routing protocols such as BGP and QoS traversing DMVPN tunnels.
• Clear understanding of the AWS services such as IAM, VPC, TGW, Direct Connect and Cloudfront at the conceptual level.
• Clear understanding of the different Content Delivery Networks (CDNs) at conceptual level, such as AKAMAI and Cloudfront and how does it impact geo-network routing.
• Works with the team to develop technical solution designs. Translate customer requirements into technical specifications in the areas of:
o WAN Solution
o Voice Solutions
o LAN Solution
o Structured Cable Solution
o JV Network Architectures

Provides technical and labor estimates to complete project-based deliverables
• Resolve regular everyday network problems related to LAN/WAN/IP Telephony reported through the Helpdesk. Provide 3rd line support for VOIP & Data networks. Troubleshoot major network performance/connectivity issues including internal and external application or devices. Provide technical guidance in activities associated with the identification, prioritization, and resolution of reported problems either by telephone or on site. Activities include recognition, research, isolation, resolution, and follow-up steps to ensure root cause is determined and fixed.
• Configuring, support, troubleshooting and managing Cisco voice gateways. Monitor Network performance, recommend, or proactively act, to assure system performance meets requirements for continuity of service and service levels. Interface with the appropriate vendor/ enterprise resource to resolve network problems.
• Contribute to the documentation of technical specifications for small to medium-d infrastructure systems. Provide oversight management of vendors for structured cabling. Assist with network testing assignments and circuitry repairs designed to maximize operating capacity. Coordinate network repairs & Communicate with clients concerning scheduled maintenance and availability of the network. Provide after business hour on-call network support. When necessary, Travel may be required to execute IT infrastructure-related projects & support within and outside the U.A.E.
KEY RELATIONSHIPS:
Supervision Received - Senior IT Specialist, IT Infrastructure Manager District Manager; Supervising Specialist; Lead Specialist
Supervision Given - None
Internal Contacts - GSS IS Colleagues, GBU IT Professionals, End-Users
External Contacts - Vendors and Suppliers
PREFERRED EDUCATION/EXPERIENCE:
Bachelor’s degree in computer science (or related curriculum) and 4+ years of progressive experience in managing, supporting & implementing small/medium to complex Joint Venture (JV) networks. Experience in maintaining infrastructure elements for a global enterprise data center, an additional 3 years of relevant experience is required for individuals without a degree.
Certifications:
CCNP Data is required.
CCNA Collaboration and Wireless is preferred
AWS Associate Level Certification in AWS Networking
SKILLS/COMPETENCIES:
Problem identification, problem solving and analytical skills.
Understanding of Infrastructure components and protocols and how they fit into enterprise architecture. This may include a combination of the following elements: network, TCP/IP protocols, infrastructure enabling protocols and various network/application protocols.
Knowledge of industry best practices and methodologies.
Knowledge of global IT infrastructure.
Written and oral communication skills appropriate for the position, including the ability to speak well in basic professional situations (may include communication via telephone or in person). Ability to write basic documents (may include email or memos). Typically communicates with a limited group of individuals (employees and some managers) throughout the organization and may occasionally communicate with those outside of the organization (i.e. clients, vendors).
Additional Preferred Skills:
Knowledge of Microsoft Visio
Speaking Arabic Language is a plus.
UAE driving license.

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