Key Account Manager (Document Solution Provider)

Key Account Manager (Document Solution Provider)

Careerline Middle East
Dubai Abu Dhabi
3-8 years
8000 - 10000 AED

Job Description

• Achieve assigned sales targets with agreed gross margins.
• Develop business with existing clients and new customers and identify areas of improvement to meet sales targets.
• Develop a solid and trusting relationship between major key accounts and company.
• Acquire a thorough understanding of key customer needs and requirements.
• Resolve key account issues and complaints and develop a complete understanding of key account needs.
• Anticipate key account changes and improvements.
• Manage communication between key accounts and internal teams.
• Work with the sales team, logistics, managers, marketing, and team members from other departments to ensure that all key account needs are met.
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members and stakeholders.
• Meet all key account needs and deliverables according to proposed timelines.
• Negotiate contracts with the client and establishing a timeline of performance.
• Set out quality standards for sales operational areas, ensuring high-quality customer experience.
• Submit weekly, monthly sales report with remarks of achievement.
• Use of company CRM and follow Group Sales Process.
• Educate customers regarding new product features and enhancements.

Document Solution Provider (Hardware/Software Solutions)

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