Learning Associate

Learning Associate

Not Specified
Not Specified

Job Description

Job summary
We're expanding our Learning team within Amazon Operations! If you're interested in joining a business where you can achieve amazing results and put smiles on people's faces, this could be the role for you.
The Delivery Station Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.
The ideal candidate will measure production quality and quantity and applies learning tools to improve both. Maintains expert-level knowledge in at least two production departments evaluates and improves processes within work areas refines learning tools and techniques across the Delivery Stations assists in measuring the effectiveness of learning measures impact of his/her development efforts improves associates job-related skills develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development. Identifies areas for associate cross training and support and implements the\ training to support the objective supports the updating of PMVs and SOP certification of Associates and Managers assists in driving success of peak and non-peak training plans.
Excellent communication skills
Comfortable talking in front of a group as well as one-on-one with an individual
Able to give and receive feedback effectively
Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)
Ability to follow up
Always meets time commitments and deadlines, is goal oriented
Checks and tests for understanding
Gives insight to Area Managers
Proven people skills
Works hard for the success of others, constantly remains 'customer obsessed'
Demonstrates a positive 'can do' demeanor and has fun and gains energy from working with others
Is an active listener
Is a technical expert
Demonstrated ability to consistently function at 100% of expectations
Understands upstream and downstream variances.
Is able to use resources to expand knowledge and can answer tough questions.
Why Amazon
Since our beginnings in 1995, Amazon has been propelling the boundaries of possible further and further. Whether it's exploring successful new business lines, advancing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries. Our journey to become the Earth's most customer-centric company is one full of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do. Our employees move this business forward and hiring great people allows us to continually set records.
Come and join us in building our future!
Bachelor Degree BA/Bcom/BE/Btech or equivalent.
Proficiency in computer usage, email, MS Office Suite
Organization skills - Able to handle multiple and changing projects/priorities.
Ability to prioritize, manage and complete projects with tight deadlines.
Willingness to work in different areas as required by training needs.
Professional English level.
Availability to work in different shifts.
Able to converse or translate English content into any one of the following - Hindi, Urdu, Tamil, Malayalam, Tagalog, Swahili
Prior training, teaching or presentation experience
Previous experience as a trainer
Willingness to work different shifts
Shift hours for this position may be different from the standard production shifts
Willingness to work in different areas as required by training needs
Excellent attendance
Candidates must be very organized and able to handle multiple and changing projects/priorities
Willingness to participate in and support the Operational Excellence initiatives
Previous Learning or Tier 3 experience

Job Details

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About Amazon

Job Source : amazon.jobs

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