LOGISTICS COORDINATOR/CUSTOMER SERVICE AGENT

LOGISTICS COORDINATOR/CUSTOMER SERVICE AGENT

Company Name Confidential
Dubai
5 - 15 Years
154852 - 193564 AED

Job Description

Position Title: Logistics Coordinator/Customer Service Agent
Employment Type: Full Time
Salary: up to 10,000 AED all-inclusive depending on experience and qualifications
Job Location: DAFZA, UAE
About the Client:
A construction building materials company that the main areas of interest are building facades, cable manufacturing, aluminum castings, production and distribution of HVAC equipment etc.
Job Role:
Receives daily store transaction and direct shipment
Updates the software with all transaction plus new codes
Attests shipping invoices and issue certifications of origin
Updates the account status of the sales invoices
Receives customer’s Official Purchase Orders
Prepares and process Purchase Orders to supplier
Prepares Delivery Status
Handles all claims to supplier for defectives, shortage, missing parts
Make sure that all involved parties are informed about coming shipments
Maintain relationships with carriers and customers
Provide exceptional customer service to customers and carriers
Coordinates with customers in regards with the shipments
Solves client-specific freight/shipment issues from point of order placement to completion
Follow up with clients/customers with updated shipment information and availability
Requirements:
Male/Female, 45 years and below
Open to Arabic nationals
Bachelor’s Degree in Computer Science or any relevant course
Minimum of 5 years relevant experience preferably from construction and building materials company
Strong administration skills – organized, thorough, systems orientated with detail excellent levels of
computer literacy and touch-typing skills
Proficient in written and verbal communication
Skilled in basic word processing and spread sheet applications to maintain accurate reports
Well-versed in using Microsoft Office including Word, Excel, Access and PowerPoint
Extensive knowledge in shipping, purchasing and invoicing
Excellent communication skills and must be able to answer customer/client’s queries
Keen to details and able manage time in an efficient and effective manner
Candidates with transferable visa will be given priority

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