Logistics Operations and Program Manager

Logistics Operations and Program Manager

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Job Description

Amazon Devices is one of the most innovative and fastest growing businesses at Amazon. If you are an experienced professional with a passion to drive change on a global scale, you might be a fit for Devices Global Logistics (DGL) team.
DGL team manages the devices logistics operations starting from manufacturers in different geographies all the way to regional FCs, distributors and retailers. This role that we are hiring provides an exciting opportunity to support Amazon Devices availability for consumers on Amazon online platforms and offline retailers across Middle East Countries.
We are looking for people who are highly motivated and can own the end to end operations of moving devices across Middle East Countries. The role demands multi-tasking, quick thinking, meeting critical deadlines and stake holder management, both internal and external.
As a Senior Operations Program Manager, you will:
. Manage the end to end freight forwarding operations for Devices from Factories to online FCs and offline distributors and retailers.
. Drive strategy, prioritize projects, feature sets, align, and manage a complex network of stakeholders across a wide variety business areas including Operations, Transportation, and Finance & Tech
. You will be a custodian of the customer, will define best practice and will facilitate sharing across the globe.
. Collect and analyze data to discover the defects and inefficiencies in the current processes and drive strategic projects to improve them for both short and long term.
. Managing critical escalations to ensure customer needs are met on time.
. Work to continuously reduce operating costs through cost saving initiatives and opportunities within Devices supply chain.
Successful candidate will be self-starters, exhibit high level of ownership, should be able to handle complex projects and ambiguity. The candidate will be interested in learning and exploring the tools, systems and processes and build on them. The candidate will be willing to role up their sleeves wherever needed to ensure tactical work flow and problems are addressed as and when the need arises. The candidate will be based out of Dubai.
. Bachelor's Degree or above in Supply chain, Logistics, or related field from an accredited university
. Several years of relevant work experience in Supply Chain operations, Logistics or Freight forwarding operations role with emphasis on driving process excellence, Kaizens
. Relevant work experience in Supply Chain operations, Logistics or Freight forwarding operations role with emphasis in program management.
. Strong analytical and quantitative skills to be able to justify decisions and approaches with data.
. Proven track record of driving projects from scratch and coordinating with all levels of organization for its successful implementation.
. MBA or advanced degree in Supply Chain, Logistics, Operations management
. Experience in Six Sigma and Lean practices.
. Experience in Supply chain operations, Logistics or Freight forwarding operations in Middle East countries
. Knowledge of compliance requirements and processes in Middle East countries.
. Knowledge of writing SQL queries.
Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Gender Identity / Sexual Orientation

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