National_ HR Operations Manager | HR Shared Services | Jeddah

National_ HR Operations Manager | HR Shared Services | Jeddah

Jeddah Saudi Arabia
5-8 years
Not Specified

Job Description

Job Requisition ID: 87995
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Role
The jobholder will effectively manage and lead the HR operations activities and team to maintain required service levels to customers and ensure compliance to AF policy and KSA applicable rules and regulations.
About the Responsibility
Manage On boarding processes according to iGrow system, AF policies and applicable Saudi Labor Law in terms of Contract completion, Data processing and delivery of all join-up logistics as per entitlement
Manage Off boarding processes according to AF policies and applicable Saudi Labor Law in terms of end of service benefit, documentations, system updates and government formalities.
Ensure full payroll cycle and WFM transactions are completed within required time and quality
Manage Shared Service contact centre to ensure customers are served within required time and quality and update the management with periodical reports
Liaison with KSA labor office to tackle HR operational aspects in terms of employment and documentation regulations.
Manage and update all GOSI files for AF group in KSA by ensuring all data is accurate and payment is done within applicable rules and regulations
Handle Medical Insurance service for AF group in KSA by maintaining data accuracy, liaison payment and ensure compliance with applicable rules and regulations.
Review all operational escalation cases with HRBPs in business units and employees to take proper disciplinary actions as per AF policies and KSA labor law with full documentation
Maintain employee files and documents on physical and digital basis in compliance to applicable Labor Law
Manage team performance in terms of day-to-day employee services that positively impacts customer satisfaction
Periodically review employee records for KSA based staff to ensure accuracy and perform validation checks
Ensure compliance to Group HR processes/policies
To handle other duties as assigned
About the Requirements
Bachelor's Degree or any relavant field
5-8 years experience in a similar role
In-depth knowledge of KSA labour laws and HR best practices
Experience building strong relationships and collaboration across all levels of the company
We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click 'apply': Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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