Network Engineer and System engineer

Network Engineer and System engineer

RAS Infotech Limited
3-8 years
Not Specified

Job Description

Roles and Responsibilities –
 Provide Technical Support Onsite/Remote to Customers.
 Proof of Concept (POC) or Product Demonstration (On-Site/Remote).
 Troubleshooting of POC or Existing Customers Issues.
 Implement and maintain support SLA and Quality.
 Train customer’s engineers and enable them to use the product.
 Deliver GUI Walk through from time to time.
 Create Deployment Scenario Knowledge Base Articles as well as HowTOs.

Area of Expertise
Networking Operations
Security Operations
Technical Support
Troubleshooting
Client Relationship management
Liaison & Coordination

Soft Skills
Leadership quality
Analytical view of doing work
Good Communication skill
Problem solving attitude

www.rasinfotech-dubai.com

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