OPERATIONS MANAGER   (31353)

OPERATIONS MANAGER   (31353)

Nadia
10-10 years
Not Specified

Job Description


Job Description :

Our client, a well-established outsourcing service company is looking to hire an Operations Manager for their Abu Dhabi division. The key result areas are displayed below.
Responsibilities:
  • Leading and delivering complex client engagements that help identify, design, and implement creative business solutions for our clients.
  • Manage and direct operations team to achieve business targets.
  • Assist in developing or updating standard operating procedures for all business operational activities.
  • Build strong relationship by addressing customer issues and complaints in a timely manner.
  • Assist in developing operating and capital budgets.
  • Monitor and control expense according to allotted budget.
  • Manage work assignment and allocation for staff.
  • Maintain accurate and clear documentation for operational procedures and activities.
  • Work in compliance with company policies and procedures.
  • Ensure team follows standard operating procedures for all operational functions.
  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
  • Develop, implement, and maintain quality assurance protocols
  • Ensure operational activities remain on time and within a defined budget


Requirements:

  • Bachelors degree in operations management, business administration, or related field
  • Overall, 10 years proven experience in an operations management position is required, out of which at least a minimum of 5years experience in operations for an outsourcing service firm is mandatory.
  • Strong budget development and oversight skills
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Highly trained in conflict management and business negotiation processes
  • Knowledge of general business software and aptitude to learn new applications proficiency in Microsoft Office (Word, Excel, Outlook)

About Nadia

Job Source : www.nadia-me.com

Similar Jobs

People Also Considered

Data Not Available

Career Advice to Find Better

Simple body text this will replace with orginal content