Operations Manager

Operations Manager

Manpower
Other - Saudi Arabia
5 - 8 Years
Not Specified

Job Description


Job Description :
• Design, supply, erect & dismantle (CUP-LOCK)
• Design, supply, erect & dismantle (PERI-UP)
• Rental scaffolding materials (CUP-LOCK)
• Rental scaffolding materials (PERI-UP)
• Rental of Scaffolders
• Rental of TUV certified Supervisors & Inspectors
Purpose of the role
• To oversee all aspects of day to day Scaffolding operations, in order to meet the organization goals and objectives as established by the General Manager, with full P&L responsibility.
• To foster a development led division , building natural growth within existing footprint and leading the bidding process.
• To ensure optimum utilization of resources, specifically improving manpower efficiency; and equipment deployment across projects, and management of idle resources accordingly.
• To enforce productivity, quality standards, safety leadership and cost efficiency through the adoption of company systems and process to deliver estimation assumptions.
• To communicate effectively, building the company values and principles and leading client interface on critical matters to build trusted partnership.
• Adopt company incentive schemes efficiently and effectively.
Competence Requirement
Education: • Demonstrate some formal education; preferably a degree from a recognized university.
Experience • Minimum of 5 years of operational experience, with 10 years overall industry level experience.
• Experience of scaffolding project delivery within GCC; and Saudi Arabia market preferably.
• Experience in design, supply, erect, and dismantle and the rental of scaffolds, certified personnel and material.
• Experience in Saudi Arabia is preferred, and knowledge of the Saudization challenge (Nitaqat).
• Experience of PERI-UP or similar product offering.
Language Ability • Good English written and communication skills.
• Arabic language an advantage.
Specific Competencies and Attributes • Proven experience of resource allocation and optimization across division.
• Proven experience of improving utilization onsite.
• Knowledge, understanding and experience of localization challenges (Saudization preferred).
• Client management experience.
• Exposure to Scaffolding project delivery / productivity management.
• Complete project life cycle experience (bidding phase through to project delivery).
• Development led manager.
• Ability to work in a multi-cultural environment.
• Knowledge and experience of Budgeting Process, HR Operations, Finance, Legal Regulations, Commercial Management, Risk Appreciation and IT systems.
• Proficient skills in MS Office application (including planning tool preferably).
• Must be fully aware of safety aspects of working in an Industrial & Energy industry.
Key Responsibilities and Accountabilities
Budgeting
• Present annual budget (bottom up) with supporting presentation pack justification; and in line with a realistic approved HR Model.
• Ensure timely budget approval.
Operations
• Responsibility for project delivery, providing guidance and involvement regarding execution plans, schedules, resource plans and site commercial management.
• Introduce plans to improve utilization onsite and improve productivity on all Scaffolding projects.
• Enforce ethical standards and industry best practices. Maintain and encourages highest level of services and prompts response to clients at all times.
• Conduct interviews, select competent personnel; train new and existing employees; coach employees to perform conduct performance appraisals; implement employee motivation and rewards.
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations and direct administration for the division.
• To develop divisional and project level safety programs; set performance targets; develop proactive safety actions, implement safely indicatives and review effectiveness.
• Responsible for all projects profitability, quality delivery, and timely work schedule delivery.
• Key account manager for all clients and responsible to maintain excellent working relationship with client representatives to support order intake.
Commercial
• Approves all project and divisional level (budgeted cost) and ensures correct allocation of manpower and materials to provide correct GP levels.
• Ensure timely submission and collection of all project invoices.
• Reviews cost, valve and reconciliations statement (CVR’s) for each project monthly, and highlight necessary Red flags for corrective measures.
• Ensure timely collections in line with company processes.
Contracts
• Ensure full knowledge of contract obligations for each order on hand (OOH); in cooperation with Contracts & Commercial Manager.
• Challenge and ensure that company is claiming its rights and entitlements under the contracts for all the OOH, in cooperation with Contracts & Commercial Manager.
• Lead dispute resolution and change management process; with the support of the project team and Contracts & Commercial Manager.
Business Development
• Monthly monitoring of orders on hand (OOH), pipeline and Get & Do to measure progress against budget.
• Deliver a pipeline of opportunities across all Scaffolding service lines.
• Knowledge of scaffolding services in Saudi Arabia.
• Support bid/no bid decisions at Weekly Growth and development meetings.
• Support to ensure visibility of current and strategic prospects to meet budget, longer term sustainability and backlog challenge.
• Achieve an acceptable win/loss ratio with adequate order intake to achieve revenue target (at acceptable margins) as set by General Manager.
• Participate in client engagement plan.
• Review current prequalification/registrations and ensure its updated and developed, in cooperation with business development team.
• Participate in Industry events.
Resource Planning
• Lead resource planning with cooperation of Resources Manager, HR Manager, and General Manager to ensure the optimum allocation of resources to projects. This will include a manpower and recruitment plan at project level, culminating to a consolidated divisional manpower and recruitment plan (supporting the approved HR plan).
• Accurate forecasting to ensure timely decisions with respect to idle resources.
Staff Management
• Ongoing competency assessment of key positions across operating functions and ensure a competent team is developed and retained.
• Lead weekly divisional meeting with all operating functions to support project delivery.
• Guide and assist respective department managers for successful implementation of approved organization policies and procedures.
• Coach and mentor direct reports to assure continued professional development and maximize plant owner certification
Reporting
• Submission and Presentation of Monthly divisional report to General Manager.
• Submit other reports/information as requested by CEO.
• Submission of annual divisional report.
Main Skills : • Design, supply, erect & dismantle (CUP-LOCK) • Design, supply, erect & dismantle (PERI-UP) • Rental scaffolding materials (CUP-LOCK) • Rental scaffolding materials (PERI-UP) • Rental of Scaffolders • Rental of TUV certified Supervisors & Inspectors Purpose of the role • To oversee all aspects of day to day Scaffolding operations, in order to meet the organization goals and objectives as established by the General Manager, with full P&L responsibility. • To foster a development led division , building natural growth within existing footprint and leading the bidding process. • To ensure optimum utilization of resources, specifically improving manpower efficiency; and equipment deployment across projects, and management of idle resources accordingly. • To enforce productivity, quality standards, safety leadership and cost efficiency through the adoption of company systems and process to deliver estimation assumptions. • To communicate effectively, building the company values and principles and leading client interface on critical matters to build trusted partnership. • Adopt company incentive schemes efficiently and effectively. Competence Requirement Education: • Demonstrate some formal education; preferably a degree from a recognized university. Experience • Minimum of 5 years of operational experience, with 10 years overall industry level experience. • Experience of scaffolding project delivery within GCC; and Saudi Arabia market preferably. • Experience in design, supply, erect, and dismantle and the rental of scaffolds, certified personnel and material. • Experience in Saudi Arabia is preferred, and knowledge of the Saudization challenge (Nitaqat). • Experience of PERI-UP or similar product offering. Language Ability • Good English written and communication skills. • Arabic language an advantage. Specific Competencies and Attributes • Proven experience of resource allocation and optimization across division. • Proven experience of improving utilization onsite. • Knowledge, understanding and experience of localization challenges (Saudization preferred). • Client management experience. • Exposure to Scaffolding project delivery / productivity management. • Complete project life cycle experience (bidding phase through to project delivery). • Development led manager. • Ability to work in a multi-cultural environment. • Knowledge and experience of Budgeting Process, HR Operations, Finance, Legal Regulations, Commercial Management, Risk Appreciation and IT systems. • Proficient skills in MS Office application (including planning tool preferably). • Must be fully aware of safety aspects of working in an Industrial & Energy industry. Key Responsibilities and Accountabilities Budgeting • Present annual budget (bottom up) with supporting presentation pack justification; and in line with a realistic approved HR Model. • Ensure timely budget approval. Operations • Responsibility for project delivery, providing guidance and involvement regarding execution plans, schedules, resource plans and site commercial management. • Introduce plans to improve utilization onsite and improve productivity on all Scaffolding projects. • Enforce ethical standards and industry best practices. Maintain and encourages highest level of services and prompts response to clients at all times. • Conduct interviews, select competent personnel; train new and existing employees; coach employees to perform conduct performance appraisals; implement employee motivation and rewards. • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations and direct administration for the division. • To develop divisional and project level safety programs; set performance targets; develop proactive safety actions, implement safely indicatives and review effectiveness. • Responsible for all projects profitability, quality delivery, and timely work schedule delivery. • Key account manager for all clients and responsible to maintain excellent working relationship with client representatives to support order intake. Commercial • Approves all project and divisional level (budgeted cost) and ensures correct allocation of manpower and materials to provide correct GP levels. • Ensure timely submission and collection of all project invoices. • Reviews cost, valve and reconciliations statement (CVR’s) for each project monthly, and highlight necessary Red flags for corrective measures. • Ensure timely collections in line with company processes. Contracts • Ensure full knowledge of contract obligations for each order on hand (OOH); in cooperation with Contracts & Commercial Manager. • Challenge and ensure that company is claiming its rights and entitlements under the contracts for all the OOH, in cooperation with Contracts & Commercial Manager. • Lead dispute resolution and change management process; with the support of the project team and Contracts & Commercial Manager. Business Development • Monthly monitoring of orders on hand (OOH), pipeline and Get & Do to measure progress against budget. • Deliver a pipeline of opportunities across all Scaffolding service lines. • Knowledge of scaffolding services in Saudi Arabia. • Support bid/no bid decisions at Weekly Growth and development meetings. • Support to ensure visibility of current and strategic prospects to meet budget, longer term sustainability and backlog challenge. • Achieve an acceptable win/loss ratio with adequate order intake to achieve revenue target (at acceptable margins) as set by General Manager. • Participate in client engagement plan. • Review current prequalification/registrations and ensure its updated and developed, in cooperation with business development team. • Participate in Industry events. Resource Planning • Lead resource planning with cooperation of Resources Manager, HR Manager, and General Manager to ensure the optimum allocation of resources to projects. This will include a manpower and recruitment plan at project level, culminating to a consolidated divisional manpower and recruitment plan (supporting the approved HR plan). • Accurate forecasting to ensure timely decisions with respect to idle resources. Staff Management • Ongoing competency assessment of key positions across operating functions and ensure a competent team is developed and retained. • Lead weekly divisional meeting with all operating functions to support project delivery. • Guide and assist respective department managers for successful implementation of approved organization policies and procedures. • Coach and mentor direct reports to assure continued professional development and maximize plant owner certification Reporting • Submission and Presentation of Monthly divisional report to General Manager. • Submit other reports/information as requested by CEO. • Submission of annual divisional report.

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