Patient Aide

Patient Aide

United for Manpower Solutions
Doha Qatar
Not Specified
Not Specified

Job Description

Job Description
- Consistently performs accurate Patient Identification practices.
- Initiates and advocates decisions in the context of patient experience and patient-centered care which impacts patients, families, and physicians.
- Provides customer service and escort support to patients.
- Provides limited clinical support related to imaging procedures as appropriate.
- Performs accurate copying of imaging exams on to CD/DVD performed at Sidra
- Ensures exceptional patient relation and communication towards a pleasant and efficient patient experience.
- Observes and maintains patient privacy and confidentiality at all times.
- Performs the Patient Identification process including patient wristbands, consistently.
- Responds to any general, non-clinical questions solicited, or finds the most suitable staff member to answer.
- Meets and greets patients as they arrive in Radiology and directs them to the appropriate reception and /or scheduling desks.
- Escorts and directs patients to appropriate locality, waiting area and/or associated department/in-patient unit.
- Escorts patients referred to financial counsellors.
- Provides transportation devices as required.
- Able to move and lift patients using appropriate transfer devices, always under clinical supervision.
- Prepares patients (non-technical preparation) for procedures, including assistance to change into hospital gowns.
- Prepares procedure rooms ready for imaging exams, as directed by the clinical staff.
- Ensures procedure rooms are turned over between imaging exams to provide hygienic environment.
- Assists the clinical staff with patients during imaging exams as required and keeps patients comfortable and at ease during the exams.
- Ensures proper hand-over communication at all times to coordinate excellent patient care.
- Assists the clinician with any required non-clinical adjunctive tasks during interventional exams, such as biopsies.
- Performs administrative tasks associated with patient exams, including but not limited to, data entry and document scanning of worksheets and forms.
- Responsible for digitizing outside films and matching/uploading exams to PACS under the direction of CMIST.
- Responsible for accurately copying patient imaging exams from PACS for patient referral elsewhere, under the direction of CMIST.
- Adheres to departmental and organizational policies, procedures and regulatory standards and requirements.
- Adheres to and promotes compliance with the hospital’s radiation safety and protection and MRI safety policies
and associated codes of practice and take appropriate action where non-compliance is evident.
- Participates and complies with quality improvement programs and competency assessment initiatives for Radiology services.
- Participates in mandatory training and actively practices continual professional development in alignment with company’s professional development programs. Skills
- Strong organizational and time management skills.
- Excellent people skills.
- Demonstrated knowledge of medical terminology.
- Proficiency with Microsoft Office suite
- Fluency in written and spoken English

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