People Experience Partner

People Experience Partner

8-11 years
Not Specified

Job Description

About Foodics
Proudly voted the best place to work in 2021-2022, Foodics, one of the most promising SaaS companies in MENA, was founded in 2014 with headquarters in Riyadh and offices in the United Arab Emirates, Jordan, Kuwait, Egypt, Pakistan and Netherlands.

We provide a cloud based point-of-sale SaaS ecosystem with tools that help F&B and retail businesses start, track and grow. Our customers use Foodics to accept payments, track inventory, monitor sales, process orders, digitize menus, manage employees, create analytics and smart reports, provide secure cloud storage and enable the integration of third party apps.
Foodics originated in Saudi and is undergoing rapid expansion across MENA, Pakistan and Africa, servicing over 20,000 stores. We pride ourselves on recognising and retaining talent while promoting creativity and efficiency, so we are constantly looking for people to help shape and be a part of our bright future!
Our Purpose: To create a growth-accelerating platform that enables the restaurant ecosystem to achieve the most remarkable performance
Our Vision: To be the most trusted one-stop-shop software & financial platform for restaurants
Our Mission: to empower every person who contributes to the success of a restaurant business and provide finance to fuel its growth

About the role

Our People Experience Team is responsible for partnering with the global Leadership team as their strategic trusted advisor on all things People & Culture.
You will work as the link between the global Leadership team and wider People & Culture team, balancing business needs and the people strategy to support in designing all elements of the colleague lifecycle - what we call moments that matter.
As a trusted advisor, you will partner with the global Leadership team to build long term strategies on engagement, retention and driving high performance. You will provide direction and counsel on all people matters across complex matrix structures and geographies to ensure that the experience is a great one regardless of location and team.
The People Experience Partner (PEP) will play a critical role in building the function from the ground up and educating the business on the importance of partnering with the People Team to add value as a trusted advisor. This role has a high level of autonomy and will operate / deliver through strong relationships with our global Leadership team, People Managers at all levels and our People & Culture Centre of Excellence (COEs) Leads.
If you think you have what it takes to join a remarkable team and help build the next unicorn, hop on and apply now!

Key Accountabilities and Tasks

  • Build strategic partnerships with business leaders to craft long term strategies for colleague engagement, retention and performance to ensure stability during our hyper growth phase
  • Understand the business in depth, to support in designing and shaping future workforce plans, operating model and org design aligned to Foodics mission & goals
  • Provide org health data to discuss performance, span of control, engagement, retention, feedback, recognition, attrition and turnover etc.
  • Partner with business leaders to build and design future focused ways of working in a hybrid / remote work setting

  • Deliver on core people initiatives through educating and influencing the business on the importance of key people activities throughout the year
  • Work in partnership with the People Systems & Analytics Team to utilize data to highlight risks, opportunities and influence key business decisions
  • Analyze and leverage people data to identify trends and recommend proven solutions and action plans that improve key engagement and retention drivers
  • Act as a voice for the business, when partnering with the People & Culture COEs to shape meaningful people initiatives such as onboarding, succession planning, career development, performance management, recognition etc. balancing the people strategy, business needs and the colleague experience
Coaching & Development
  • Provide direction to Leadership and People Managers on the Foodics way to ensure the experience they provide colleagues is a great one regardless of team or location
  • Effectively manage sensitive people matters through coaching People Managers, providing guidance in a discreet and confidential manner aligned to local labour laws and culture
  • Provide expertise in designing and delivering targeted solutions including change management, team building and performance interventions
  • Educate the business on the future of work, including skill gap analysis, workforce modelling and future location / operating model predictions
Requirements:Qualifications, Experience, Skills & Competencies:
  • A bachelor's degree in Human Resources / CIPD Level 7 in Human Resources, or any relevant higher education
  • A minimum of 8 years experience in a similar role within a People & Culture team partnering as a strategic HRBP with business units of 200+ headcount over multiple geographies
  • Excellent command in English and Arabic, written and spoken
  • Experience in building long term engagement and retention strategies
  • Experience working with multiple cultures, geographies and labour laws across Middle East, Europe & North Africa
  • Proactive, organized, resourceful and drive impact
  • Strong desire to help people and build a great place to work
  • Ability to articulate information in easy to understand formats and narratives for multiple audiences
  • Strong presentation, communication and listening skills
  • Excellent problem solving skills and the ability to make sound judgement calls independently
Behavioural Competencies:
  • Attention to Detail
  • Analytical Mindset
  • Problem Solving
  • Risk Management
  • Presentation Skills
  • Influencing Skills
  • We offer a people-focused culture that fosters inclusion, diversity, innovation, and a flexible work setup: remotely, in-office, and hybrid models.
  • A performance-based company that offers 30 vacation days, excellent career advancement opportunities, and lucrative compensation, including bonuses and ESOP potential
  • Working in a hyper-growth environment, you will enjoy numerous learning and career development opportunities.
  • Accelerated learning opportunities - attending training, conferences, and events as needed
  • An excellent opportunity to grow and work with the most amazing people in the industry
  • Being part of an environment that offers challenging goals, autonomy, and mentoring creates incredible opportunities for you and the company.

Disclaimer: here at Foodics, we don't just accept differences - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. All employment is decided based on qualifications, merit, and business need. Foodics is proud to be an equal opportunity workplace and is an affirmative action employer.

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