Program Manager - Fulfillment

Program Manager - Fulfillment

3-6 years
Not Specified

Job Description

Job summary
Are you an experienced professional with a strong work ethic If yes, this opportunity will appeal to you. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. is seeking a creative, goal-oriented and highly entrepreneurial person to join our exciting and fast-paced 3P UAE team. Our team is growing and if you are passionate about improving our selection, price, and convenience through key partnerships, this role may be a great match.
We are looking for FBA investigation specialist, an action-oriented individual that can work with a large business team (30+ people) to provide data insights and improve work processes for our team-including but not limited to supply chain planning and inventory management support for our selling partners. This role requires working with operations teams in executing project plans, improving processes, coordinating and driving day-to-day execution, and communicating to management on status, risks and process changes. Cross-team coordination, project management and executive presentation skills are essential.

Responsibilities include, but are not limited to:
Strong ability to quickly understand and assess results and the business impact of trends to make the best decisions based on available data.
Define metrics to measure operations performance and drive continuous improvement by identifying ways to streamline processes and reduce non-value added work.
Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus - this ability will be developed over time for a candidate who is fundamentally strong analytically.
Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure that they are delivered.
Communicate with external customers (Carriers, Sellers) and internal customers (Retail, Fulfillment Centers, Regional PMs)
Maintain/update internal documentation for internal training and reference.


. Completed Bachelor's Degree (Business, Engineering, Operations, Supply Chain, Transportation Logistics, etc.) from an accredited university or 3+ years experience. MBA is a plus.
. Ability to organize and manage multiple tasks simultaneously
. Ability to work in an ambiguous environment
. Ability to handle changing priorities and use good judgment when working in stressful situations
. Demonstrable problem-solving, mathematic and analytical skills using data to drive decisions in a business environment
. Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization


Strong data mining, data analysis and problem solving skills
Intermediate to expertise with MS

About Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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