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Program Manager, Ops Integration

Amazon
3-6 years
Not Specified

Job Description


Amazon MENA Operations team is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.
The key responsibilities are:
. Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
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. Work directly with key internal stakeholders, customers, and partner teams to craft and deliver scalable solutions
. Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
. Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
. Influence design and development of strategic processes
. Work with program managers and business leaders to communicate and deliver critical business initiatives
. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
. Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
. Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence
BASIC QUALIFICATIONS
. Bachelor's degree in Engineering, Mathematics, Economics, Statistics, Computer Science or other technical field
. 3+ years Program Manager experience in industrial, logistics, production/manufacturing or similar industry
. Demonstrated experience leading cross-functional programs OR experience in leadership positions in Supply Chain Tech, Finance, Operations, Logistics or Transportation functions.
. Experience with analytical tools such as SQL, Tableau or Microsoft Access
PREFERRED QUALIFICATIONS
. Master's degree or equivalent in Logistics / Supply Chain / Transportation/ Industrial Engineering
. Proven Project Management experience in a related industry, experience developing and refining technical and business operational processes and influencing business decisions using data analysis
. Results oriented approach with excellent analytical and organizational skills
. Ability to deliver results in a fast-paced environment.
. Experience using statistical problem solving methods
. Proficiency with analytics tools such as TABLEAU, Microsoft Excel to include making charts, data manipulation, pivot tables, creating macros, and visual basic knowledge
. Experience in a transportation tech role at a large 3PL is a plus
. Experience of supply chain management and transportation concepts is a plus: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S

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