RC RAK, Al Wadi Sr. Sales Manager (FIT & Groups)

RC RAK, Al Wadi Sr. Sales Manager (FIT & Groups)

The Ritz-Carlton
2-5 years
Not Specified

Job Description

Posting Date Jun 23, 2022
Job Number 22055723
Job Category Sales & Marketing
Location The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-Time
Relocation N
Position Type Management
Located Remotely N

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
Education and Experience
. 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major 3 years experience in the sales and marketing or related professional area.
. 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major 1 year experience in the sales and marketing or related professional area.
Building Successful Relationships that Generate Sales Opportunities
. Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
. Develops relationships within community to strengthen and expand customer base for sales opportunities.
. Manages and develops relationships with key internal and external stakeholders.
. Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
. Participates in sales calls with members of sales team to acquire new business and/or close on business.
. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
. Identifies new business to achieve personal and location revenue goals.
. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
. Closes the best opportunities for the location based on market conditions and location needs.
. Gains understanding of the location's primary target customer and service expectations serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
. Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
. Services our customers in order to grow share of the account.
. Executes and supports the company's customer service standards.
. Provides excellent customer service consistent with the daily service basics of the company.
. Sets a positive example for guest relations.
. Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

The Ritz-Carlton Hotel Company, LLC is an American multinational company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 108 luxury hotels and resorts in 30 countries and territories with 29,158 rooms, in addition to 46 hotels with 8,755 rooms planned for the future.

Job Source : jobs.marriott.com

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