Receptionist - UAE Nationals only

Receptionist - UAE Nationals only

PwC
3-6 years
Not Specified

Job Description


Job Description & Summary To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.
Job title : Receptionist
Reports to : Office Manager or Office Services Senior Associate/Associate
Primary duties and responsibilities :

Financial

  • Adhere to the allocated budget for the administrative function of the office.

Customer

  • Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately

  • Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process

  • Assist with visitor check-in process.

  • Maintain visitor and caller logs.

  • Coordinate with mailroom for outside delivery/courier services with the help of Office administrators.

  • Answer queries from visitors and callers, and refers them to the appropriate person.

  • Perform general maintenance of the reception area.

  • Co-ordinate with Security where relevant.

  • Support office manager in events planning and organization.

  • Act in accordance with regulations.

  • Perform other administrative duties as required.

Learning and Growth

  • Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met.

  • Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

Education

  • High school certificate (equivalent) or Bachelor's degree.

Language

  • Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus.

Overall Experience

  • Min 3 years of experience in customer service related role such as front desk or receptionist role.

Specific Skills

  • Experience with a professional services firm is an advantage.

Knowledge and Skills

  • Strong organizational skills

  • Excellent oral communication and interpersonal skills

  • Must possess a professional telephone manner

  • Demonstrated ability to work under pressure

  • Demonstrated ability to work on own initiative

  • Demonstrated team player

  • Must possess a warm, friendly and professional demeanor

  • Basic PC skills on excel and word

  • Basic keyboard skills (at least 25 wpm)

Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel RequirementsNot Specified
Available for Work Visa SponsorshipNo
Government Clearance RequiredNo

About PwC

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Job Source : www.pwc.com

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