Remote Operations Service Center Manager

Remote Operations Service Center Manager

Baker Hughes
8-10 years
Not Specified

Job Description



Remote Operations Service Center Manager
Would you like to lead a team monitoring remote sites globally
Do you enjoy taking ownership for customer projects
Join our global Remote Operations team
We are the leader in well construction and production. Our innovative solutions improve efficiency, production and maximize reservoir value. Our team uses the latest technology, tools, and processes for successful operations. We deliver drilling services that exceed our customer requirements and expectations.
Lead a team that makes a difference to our business
This role will manage OFS Digital Remote Operations services responsible for delivering services in accordance with established Baker Hughes customers remote operations contract. A Remote Operations Service Center Manager oversees the support organization's daily business activities. They are responsible for managing its resources, developing, and implementing an operational plan and ensuring that procedures are carried out properly. Additionally, the Remote Operations Service Center Manager supports, promotes, and grows OFS Remote Operations Digital and OFS Product Lines services and products. The Remote Operations Service Center Manager regularly evaluates organizational efficiency and makes necessary changes to maximize staff productivity.
You will be responsible for:

  • Prioritizing objectives, set personal goals, and complete tasks within deadlines while maintaining focus between tasks

  • Ensuring employees adhere to all established operational processes

  • Ensuring all operational processes and procedures are documented

  • Ensuring service level targets and key customers KPIs are tracked and met. Work with Service Quality team to benchmark service level targets and drive continuous improvement

  • Overseeing budgeting, reporting, planning, and auditing

  • Leading cross-functional process improvement project initiatives negotiate and work with external vendors on process improvement initiatives as required

  • Supporting worker communication with the management team

  • Identifying and address problems and opportunities for the company

  • Managing third party vendors supporting the customer's contract

Fuel your passion
To be successful in this role you will:

  • Have a bachelor's Degree in Engineering, Geosciences, or IT with a minimum of 8-10 years experience in upstream oilfield industry

  • Have 5+ years of experience in management, operations, and leadership

  • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management

  • Have the ability to build consensus and relationships among managers, partners, and employees

Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working remotely from home or any other work location

  • Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
The Good Stuff
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs

  • Additional elected or voluntary benefits

About Baker Hughes

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients Come join us and grow with a team of people who will energize and inspire you! About Us: With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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