RESERVATIONS AGENT UP TO 3.2K AED FOR A LUXURY GOLF CLUB IN DUBAI

RESERVATIONS AGENT UP TO 3.2K AED FOR A LUXURY GOLF CLUB IN DUBAI

Company Name Confidential
Dubai
2 - 3 Years
Not Specified

Job Description

EDUCATION/EXPERIENCE REQUIRED:
Minimum 2 years of experience in the same role
With experience working in a 4 or 5 star hotel or any travel-related organization is preferred
Strong verbal and written communication skills
Can maintain positive and courteous attitude
Excellent communication and customer service skills
JOB DESCRIPTION
Meet requirements of customers from all market segments under his/her responsibilities and provide just in time delivery of services
Coordinate with the golf clubs with regards to bookings and status/requirements associated with it
Follow up on billings for clients both overseas and local bookings
Coordinate with the accounts department regarding payments done by credit card, bank transfers and cash/cheque
Together with Department Supervisor, work on developing standard operating procedures in line with company’s standards
Ensure sales productivity and customer satisfaction
Initiate excellent rapport with the Reservations Team of all golf clubs
Must be capable of doing Month end reports and No show reports
Monitor all online reservations for public, contracted agents and any other market segment introduced

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