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Retail Manager - Riyadh

Chalhoub Group
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Job Description

Who we are
We are aleading partner for luxury across the Middle East.Withmore than 600 stores, 300 brands and over 65 years of experience in the region,we have become amajor player in the beauty, fashion and gift sectors,by offering service excellence toourpartners anddelightingallour customers.Wearemoving fast from a traditional distributor and retailer for luxury in the Middle East,to a hybrid retailer bringing luxury experiences to the fingertips ofcustomers everywhere.
Tofuel the next stage ofourgrowth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join uson thisjourneyofexploring new horizons together.
What you'll be doing
At Chalhoub, creativity is a team effort! Working as aRetail Manager you will beresponsible for ensuring that Store Directors/Managers maximise the commercialperformance of their retail shops and deliver exceptional Guest Experience. You willalso be responsible for establishing a bridge between back-office and their network of stores which theycontrol/audit on a continuous basis and implement corrective solutions and actions.
  • You will understand the brand strategy and cascade within your given network
  • In conjunction with Marketing, ensure the full implementation of the of marketing and CX strategiesand programs
  • Implement Brand guidelines taking in consideration each market specifications
  • Agree on a yearly calendar of sales with commercial team
  • Control discount and margins to insure constant business profitability
  • Follow up periodically on the sales figures per line and stock at hand (Sell-Out)
  • Manage potential shortages, review orders and inform merchandising team on the status
  • Record, monitor and analyze market trends, competitorsactivities
  • Provide commercial withquantitiveand qualitative reports using data from market studies and in-house system
  • Define sales target per sales team member
  • Manage the P&L for the brand at hand
  • Monitor the performance of the brand and send recommendation
  • Manage theorganisations resources within budget guidelines
  • Provide prompt, thorough, and accurate information to keep management appropriately informed ofthe brands financialposition
  • Develop and motivate team members to ensure transfer of know-how and continuous positive workenvironment
  • Monitor team members performance and provide formal and informal feedback and appraisal in ordertomaximiseefficiency

What you'll need to succeed
  • E-Business
  • Influencing
  • Customer Relationship Management (CRM)
  • Incentive Programs
  • Retail Operations
  • Knowledge of Product line
  • Developing and Engaging Employees
  • Demonstrating Personal Resilience & Adapting to change
  • Demonstrating Customer Centricity
  • Technical
  • Merchandising
  • Understanding & Developing Self
  • Strategic Sales Planning
  • Driving Results
  • Communicating effectively
  • Managing Expenses and finance3s
  • Collaborating & Influencing with Respect & Trust
  • Being Inclusive
  • Business Acumen
  • Budgeting

What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,

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