Senior Data Analyst | Al Futtaim Automotive | UAE

Senior Data Analyst | Al Futtaim Automotive | UAE

3-6 years
Not Specified

Job Description

Job Requisition ID: 109663
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the role.
The purpose of the role is to own the measurement, design, development, and maintenance of ongoing metrics, reports, dataflows, dashboards, etc. to drive key CRM campaign decisions.
Some Key Responsibilities.
. Gather and analyze complex data to manage and analyze customer interactions and data throughout the customer lifecycle.
. Use modern tools to apply required transformations, enrichments, and data derivations to improve customer service relationships and assist in customer retention and drive sales growth.
. Develop visual and interactive dashboards that provide self-service, action-oriented insights to the Life Cycle team and track progress against key performance indicators.
. Providing insights on the performance of the campaign in form of Monthly Business Review, campaign performance analysis, brand performance league, etc.
. Determine which customers to target for marketing campaigns using techniques like conduct analysis (scoring, segmentation, predictive model).
. Work closely with the CRM and the Automotive brands, and potentially vendors, to identify analytics opportunities based on a deep understanding of our businesses and their information assets.
About You.
B.Sc. Degree. Computer Science/statistics or any other numerical degree.
Minimum Experience and Knowledge:
. Candidates who are considered for this role should have demonstrated a high-level of Commercial Acumen,
. Excellent IT skills including expert knowledge and experience of database structures, Analytics systems (preferably Tableau & Alteryx), SQL and advanced Excel skills.
. Minimum of 3 years of working experience in data, CRM campaign measurement, insights, and data science, covering both technical and insights management elements.
Job-Specific/Technical Skills required to complete the tasks:
. Highly proficient in SQL.
. Expert knowledge of Tableau & Alteryx.
. Have hands-on CRM data management experience managing large volumes of data, across multiple audiences
. Strong analytical thinking, problem solving, resourcefulness and time management capabilities
. Highly numerate with superb analytical ability and knowledge of analytical tools.
. Demonstrated business and strategy acumen
. Very organized with very high-level attention to details.
We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click 'apply': Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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