Senior Make-Up Artist

Senior Make-Up Artist

Chalhoub Group
Not Specified
Not Specified

Job Description



Who we are
We are aleading partner for luxury across the Middle East.Withmore than 600 stores, 300 brands and over 65 years of experience in the region,we have become amajor player in the beauty, fashion and gift sectors,by offering service excellence toourpartners anddelightingallour customers.Wearemoving fast from a traditional distributor and retailer for luxury in the Middle East,to a hybrid retailer bringing luxury experiences to the fingertips ofcustomers everywhere.
Tofuel the next stage ofourgrowth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join uson thisjourneyofexploring new horizons together. Job Description

Our Senior Make-Up Artist is responsible for delivering a high level of Guest Experience and professional standards in order to achieve maximum sales and targets. Our Senior Artist is in charge of giving customers makeup demonstrations and guiding them through the correct application of makeup. The Retail Make Up Artist is also accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising.Key Responsibilities
  • Drive the business
  • Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members
  • Push make-up sales during events, promotions and launches
  • Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities
  • When applicable, stay abreast of the brand's different online (website, app and social media) offerings and activities and promote them with customers. Participate in achieving incentives
  • Stay ahead of latest trends, products and competitors
  • Customer Centricity
  • Take ownership of the customer's experience by delivering an exceptional service and brining to life the brand's customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert's advice, proactively catering to customers needs, interests and preferences.
  • Demonstrate effective usage and benefits of various brands and make-up products and advise customers on product ranges best suited to their needs.
  • Guide and assist customers in Make-up application and ensure to present customers with top level of make-up knowledge and application.
  • Build strong client base and maintain own clientele record.
  • Build and maintain guest experience standards in order to build strong loyalty.
  • Operational Excellence
  • Generate sales, while achieving line and sales targets, using make up knowledge and ensure monthly make-up sessions are reached. And assure all sales and operational policies are followed and maintained.
  • Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level
  • Maintain all operating standards by ensuring merchandising levels, stock replenishment and organising display in the appropriate shelves/ counters are done as per the brand's VM guidelines
  • Report stock shortages using the stock order form and ensure stock receipt as per set procedures.
  • Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, CRM, OMS, etc.)

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With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits, click here.

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