Senior Role in Front Office Department - Palace Beach Resort Fujairah

Senior Role in Front Office Department - Palace Beach Resort Fujairah

Emaar Properties PJSC
10-13 years
Not Specified

Job Description


  • Genuine service personality, with high EQ.
  • Minimum 10 years experience in Hospitality industry.
  • Minimum 5 years experience in a Managerial role / similar experience in a 5 star hospitality industry.
  • Minimum of a College degree in Hotel Management or a related field is preferred / Advance qualification in Hospitality.
  • Oversee and ensure all operational tasks in Front Office are conducted in line with the service standards and procedures.
  • Coaching and training on-the-job.
  • Providing constructive feedback (on- and off-the-job).
  • Analyzing operations and assigning resources accordingly.
  • Conducting huddles during shifts to ensure seamless communication.
  • Prevent complaints and ensure adequate service recovery where needed.

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