Senior Solution Engineer

Senior Solution Engineer

F5 Networks
5-8 years
Not Specified

Job Description



Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
F5, our mission is based on the fact that businesses depend on apps.
Our long-standing belief that applications are the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in multi-cloud application services. When you combine F5's, expertise powering over half of the world's applications across all types of environments, you have a company that knows how to deliver and secure more applications, and more value, than any company in the industry.
This means that we are able to deliver and protect applications-revenue generating, brand-anchoring applications-from the point at which they are created through to the point when consumers interact with them. In other words, from code to customer. This makes the combined forces of F5, absolutely essential to every digital organization in the world, including the world's largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands.
At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader, we know diversity drives innovation, makes everything we build better for our customers, and fuels our success. We know the magic ingredient is our differences, when embraced with humility and respect. And because we know this, we believe that top talent is found in a diversity of individual backgrounds, experiences, and perspectives to help us all thrive.
We currently have an opportunity for a talented Solutions Engineer (SE) to join our KSA SE Organisation . This is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE's primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the eco-system that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!
The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Manager. Fromourcustomer(s)perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges andcanpropose effective solutions to mitigate their concerns/offer gainful solutions.The F5 SE not onlypresents the technical features but also business benefits in the Technical Value Proposition.
Primary Responsibilities

Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

Global Responsibilities
  • Provides complex design and systems engineering configurations
  • Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases
  • Maintains a high level of technical knowledge of F5 and the relevant industry
  • Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives
  • Participate in the development and support of presentations for customers and partners
  • Clearly articulate technical elements of the F5 value proposition to customers and partners
  • Maintain knowledge of competitive landscape and share knowledge with CAT team
  • Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
  • Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
  • Effectively negotiate and pursue conflict resolution
  • Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs
  • Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs
  • Understand and effectively utilize F5 organizational resources
  • Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities
  • Lead strategic (organizational) opportunities
  • Well developed SME focus for one technology
  • Deliver customized product presentations using an advanced solution-based sales approach
  • Proactively provide consultative support
  • Create customer documentation for POC
  • Understand business requirements involved with technical account strategy
  • Work effectively with Engineering, Product Development, and Technical Support organizations
  • Solve problems independently and creatively
  • Perform other related duties as assigned

Channel support activities include:
  • Support F5 channel partner sales initiatives
  • Provide channel partners sustainable training on F5 solutions and competitive differentiation
  • Provide channel partners technical expertise and oversight as required
  • Proactively provide consultative support
  • Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell F5 solutions

Post sales activities include:
  • Understand and follow escalation process
  • Partner with the F5 Technical Support and customers/partners to resolve issues

Qualifications
  • 5+ years related experience working within Cloud,Security, Application Delivery, Network Infrastructure,DevOps, SaaS, IaaS or PaaS environments.
  • Strongpresentation, communication, account management (pre-sales) skills
  • Significant experience and a number of years pre-sales / Systems Engineeringexpertise working with the Enterprise Market
  • BS/BA or equivalent work experience
  • F5 core product experience or relevant experience in key competitor offerings required
  • In-depth industry knowledge and understanding of F5 technologies, solutions and product offerings strongly preferred
  • Advanced written and oral communication skills
  • First classpresentation skills
  • Effective written and oral communication skills
  • Experience with MS office suite or Works
  • Fluent verbal and writing skills in English.

Physical Demands and Work Environment
  • Thisrole is primarily office based in Riyadh-KSA, with the possibility to work from home or in a hybrid environment
  • While we encourage remote/virtual meetings, the nature of the role require travel.
  • This is a self-driven role,so career growth and developmentareavailable at every stage of

your career.
  • The position reports tothe KSA/Egypt SE Manager.
  • Competitive pay, , and cool perks.

F5 is an equal opportunity employer and welcomes diversity in the workplace.
#LI-CL1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Phishing Alert

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability,marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Details

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IT

About F5 Networks

AT&T Cybersecurity is a developer of commercial and open source services to manage cyber attacks, including the Open Threat Exchange, the world's largest crowd-sourced computer-security platform. In July 2017, the platform had 65,000 participants who contributed more than 14 million threat indicators daily. The company has raised $116 million since it was founded as AlienVault in 2007. On July 10, 2018, it was acquired by AT&T Communications, becoming a wholly owned subsidiary when the transaction was completed on August 22, 2018.In February 2019, AlienVault was renamed AT&T Cybersecurity.

Job Source : f5.recsolu.com

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