Service Center Manager (Fitness Industry)

Service Center Manager (Fitness Industry)

Company Name Confidential
Dubai
5-10 years
Not Specified

Job Description

Position Title: Service Center Manager
Employment Type: Full time
Salary: up to 18,000 AED full package depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
The hiring company is one of the leading group of companies that involves in retail, real estate, health care, sports in the UAE.
Job Role:
Heading a department by managing daily tasks and staff. Includes their training, mentoring, hiring, monthly performance reviews, etc.
To look after not only after sales service but also to help the organization boost productivity using limited resources along with innovative ideas that drives businesses effectively to meet the customers demand on timely basis, handling the delivery part
Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
Displays extensive working knowledge of industry standards and practices, including product details and company services offered
Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally
Assists with or performs administrative tasks
Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
Requirements:
Open to any nationality
Male, 45 years old and below
Bachelor’s degree graduate or Diploma holder
Minimum 5 years of experience in related field
Strong customer-facing and leadership skills
Excellent in troubleshooting
Excellent English communication skills

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