Services and Solutions Group Leader for Iberia

Services and Solutions Group Leader for Iberia

Lenovo India Private Limited
10-13 years
Not Specified

Job Description

Description and Requirements

As the Services and Solutions Group Leader for Iberia you will be responsible for developing services offerings and growing the Services Sales Business for IDG in the Iberia region.
This is an exciting role in the newly created Services Solutions Group (SSG) for someone that is passionate about technology, customer experience, and creating innovative service offerings that address customer needs. SSG spans across Industry Solutions, Commercial IoT, and Intelligent Devices Group (IDG). You will be reporting to the EMEA SSG-IDG leader and will work across different Lenovo groups.
We are looking for a well-rounded candidate that can handle ambiguity and thrive in a fast pace environment. The candidate needs to be able to create trustworthy relationships with relevant stakeholders and seek clarity/alignment on very complex topics.
You will be building strategic relationships with alliance partners to promote strong partnerships and help to create the strategy for aligning with alliance partners to drive Lenovo Services priorities & interests.
You should be comfortable conducting business activities on a local and international level, across different cultures, and have experience leading cross-functional groups toward a common goal.

Your Major Responsibilities
  • Leadership- leads, influences and shapes opinions while establishing credibility throughout the organization. Inspires and motivates employees and colleagues to outperform against targets.
  • Talent/Organization Development- Build a high-performance team attract, develop and retain top talent to achieve strategic growth.
  • Customer Experience- understand and meet customer needs while balancing business objectives and fostering strong customer relationships by exceeding customer expectations with a focus on customer outcomes.
  • Vision and Strategy Implementation- Aligning the goals of the organization around its vision and strategy while maintaining awareness of ever-changing business conditions that will require adjustments to corporate direction over time.
  • Continuous Improvement- influence, energize, develop and drive change through exceptional written and verbal communication skills. Champion understanding and focused efforts around continuous improvement methodologies.
  • Market Analysisand Go to Market Strategy- Develop a clear and deep understanding of market conditions, including customer requirements and competitor solutions. Identify ways to differentiate, address unmet needs, and differentiate with an intent to disrupt. Build the GTM strategies.
  • Strategic Partnerships- Actively seek out and develop long-term and strategic software and service partner relationships as needed to enhance Lenovo service offerings and to drive Services Sales Growth in Attach Business, Managed Services and DaaS, as well as Vertical Solutions.

Skills and Experience Required
  • 10+ years of IT technology and/or Services experience at a company well known for being an industry leader in Services and customer satisfaction.
  • Strong executive presence & leadership skills with the ability to inspire and motivate teams
  • Strong business & financial acumen
  • Ability to thrive in a fast-paced environment
  • A collaborative approach to meeting business objectives and ability to influence at all levels of matrixed organizations
  • Experience working with global teams and conducting business internationally
  • Proven track record of business development. Commercializing innovative and breakthrough ideas to create superior value in the market.
  • Demonstrate a focus on adding value to customer organizations, and address pain points and needs by building high-quality solutions.
  • Effective people manager who coaches, mentors and develops employees providing career development opportunities. Empowers employees to take responsibility through appropriate delegation, accountability, and regular feedback. Fosters a spirit of teamwork and unity among employees that allows for disagreement over ideas, conflict and expeditious conflict resolution. Appreciates diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the organization to succeed.
  • Demonstrate an overall sense of urgency to act with speed and a natural ability to sense changes in the marketplace, reacting quickly to adjust.
  • Demonstrated ability to create relationship at any level of the organization, influence others, at peer and senior executive levels, to drive change.
  • Must have excellent English communication skills, both written and verbal, and international working experience for global company(s)
  • Willing to travel 50% of the time, engaging the market, Customers, Partners, and global teams.

You will report to the EMEA Executive Director for Services Sales

What Lenovo can offer you:
  • Opportunities for career development & growth
  • Opportunity to have an impact and bring own added value
  • Access to various training
  • Performance-based rewards

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Why Work at Lenovo Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that's brighter and more inclusive. And we go big. No, not big-huge. We're a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. The one thing that's missing Well… you...

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