Specialist Social Media

Job Description
Position: Specialist Social Media
Principal Functions
Assist to manage Clients social media communities, becoming the initial point of contact with the online community, actively engaging around predefined topics, monitoring conversations and actively responding to them to build connections and enhance brand visibility.
Duties & Responsibilities :
1.Assist in the development of social media strategy, plan andimplement all major social mediacampaigns to enhance brand.

Participated in delivering of social media plan, ensuring activities are joined-up with all other relevant organizational functions

Ensures processes and systems are in place for the execution of the social media plan

Ensures planning ‘grid’ is in place to enable strategic media planning

5.Enforces proper handling of social media sites in terms of language, tone, andefficiency
6.Study and introduce any new social media platforms if relevant

Proactively identify and participate to minimize crisis communications.

Manages digital media team web monitoring (local & regionally)

Oversees website content - external website, twitter etc

10.Provide social media reports toManagement

Liaise with CM/IMR for intranet content and messaging

Coordinatesreputation monitoring activity, tracking and opinion polling in conjunction with Marketing Department market research team

Assist to monitoring function, including media monitoring and analysis

Performs any other related duties, as required.
Education: Bachelor degree or Communication/ Multimedia/Public Relations
Experience required:3-4 years of public relations experience in technical knowledge and an understanding of the Telco industry
​
Job-Specific Competencies required to successfully perform the job
Industry awareness and business acumen
Networking, Relationship Building & People-oriented skills
Project management skills
Budgeting and Control skills
Knowledge of the company’s core business Products and services portfolio
Competitor and Market awareness
Knowledge of efficient PR tools
Excellent communication , Negotiation and presentation skills
Knowledge of the International & national media, with established relationships
Politically astute, with established relationships in relevant political spheres
Awareness of the relationship between regulatory / compliance issues and political institutions
Ability to perform under stress and in crisis situations
People, leadership, management and organizational skills
Knowledge of technology, particularly ICT related innovations & terms
​
LEGEND:
1.Developing- Performs routine/simple tasks mostly independently but requires guidance/supervision in some cases. However, requires guidance on more complex cases.
2. Competent- Performs all routine tasks and some complex tasks without supervision or guidance. Requires supervision selectively and for non-routine tasks.
3. Advanced- Performs routine and complex tasks without supervision or guidance. Can supervise others to achieve tasks.
4. Expert- Recognized as an expert in subject matter & contributes significantly to the strategic plans/programs. Capable of guiding others to achieve routine and complex tasks and providing comprehensive solutions to business/operational issues
Requirements
Position: Specialist Social Media
Principal Functions
Assist to manage Clients social media communities, becoming the initial point of contact with the online community, actively engaging around predefined topics, monitoring conversations and actively responding to them to build connections and enhance brand visibility.
Duties & Responsibilities :
1.Assist in the development of social media strategy, plan andimplement all major social mediacampaigns to enhance brand.

Participated in delivering of social media plan, ensuring activities are joined-up with all other relevant organizational functions

Ensures processes and systems are in place for the execution of the social media plan

Ensures planning ‘grid’ is in place to enable strategic media planning

5.Enforces proper handling of social media sites in terms of language, tone, andefficiency
6.Study and introduce any new social media platforms if relevant

Proactively identify and participate to minimize crisis communications.

Manages digital media team web monitoring (local & regionally)

Oversees website content - external website, twitter etc

10.Provide social media reports toManagement

Liaise with CM/IMR for intranet content and messaging

Coordinatesreputation monitoring activity, tracking and opinion polling in conjunction with Marketing Department market research team

Assist to monitoring function, including media monitoring and analysis

Performs any other related duties, as required.
Education: Bachelor degree or Communication/ Multimedia/Public Relations
Experience required:3-4 years of public relations experience in technical knowledge and an understanding of the Telco industry
​
Job-Specific Competencies required to successfully perform the job
Industry awareness and business acumen
Networking, Relationship Building & People-oriented skills
Project management skills
Budgeting and Control skills
Knowledge of the company’s core business Products and services portfolio
Competitor and Market awareness
Knowledge of efficient PR tools
Excellent communication , Negotiation and presentation skills
Knowledge of the International & national media, with established relationships
Politically astute, with established relationships in relevant political spheres
Awareness of the relationship between regulatory / compliance issues and political institutions
Ability to perform under stress and in crisis situations
People, leadership, management and organizational skills
Knowledge of technology, particularly ICT related innovations & terms
​
LEGEND:
1.Developing- Performs routine/simple tasks mostly independently but requires guidance/supervision in some cases. However, requires guidance on more complex cases.
2. Competent- Performs all routine tasks and some complex tasks without supervision or guidance. Requires supervision selectively and for non-routine tasks.
3. Advanced- Performs routine and complex tasks without supervision or guidance. Can supervise others to achieve tasks.
4. Expert- Recognized as an expert in subject matter & contributes significantly to the strategic plans/programs. Capable of guiding others to achieve routine and complex tasks and providing comprehensive solutions to business/operational issues
Benefits
Position: Specialist Social Media
Principal Functions
Assist to manage Clients social media communities, becoming the initial point of contact with the online community, actively engaging around predefined topics, monitoring conversations and actively responding to them to build connections and enhance brand visibility.
Duties & Responsibilities :
1.Assist in the development of social media strategy, plan andimplement all major social mediacampaigns to enhance brand.

Participated in delivering of social media plan, ensuring activities are joined-up with all other relevant organizational functions

Ensures processes and systems are in place for the execution of the social media plan

Ensures planning ‘grid’ is in place to enable strategic media planning

5.Enforces proper handling of social media sites in terms of language, tone, andefficiency
6.Study and introduce any new social media platforms if relevant

Proactively identify and participate to minimize crisis communications.

Manages digital media team web monitoring (local & regionally)

Oversees website content - external website, twitter etc

10.Provide social media reports toManagement

Liaise with CM/IMR for intranet content and messaging

Coordinatesreputation monitoring activity, tracking and opinion polling in conjunction with Marketing Department market research team

Assist to monitoring function, including media monitoring and analysis

Performs any other related duties, as required.
Education: Bachelor degree or Communication/ Multimedia/Public Relations
Experience required:3-4 years of public relations experience in technical knowledge and an understanding of the Telco industry
​
Job-Specific Competencies required to successfully perform the job
Industry awareness and business acumen
Networking, Relationship Building & People-oriented skills
Project management skills
Budgeting and Control skills
Knowledge of the company’s core business Products and services portfolio
Competitor and Market awareness
Knowledge of efficient PR tools
Excellent communication , Negotiation and presentation skills
Knowledge of the International & national media, with established relationships
Politically astute, with established relationships in relevant political spheres
Awareness of the relationship between regulatory / compliance issues and political institutions
Ability to perform under stress and in crisis situations
People, leadership, management and organizational skills
Knowledge of technology, particularly ICT related innovations & terms
​
LEGEND:
1.Developing- Performs routine/simple tasks mostly independently but requires guidance/supervision in some cases. However, requires guidance on more complex cases.
2. Competent- Performs all routine tasks and some complex tasks without supervision or guidance. Requires supervision selectively and for non-routine tasks.
3. Advanced- Performs routine and complex tasks without supervision or guidance. Can supervise others to achieve tasks.
4. Expert- Recognized as an expert in subject matter & contributes significantly to the strategic plans/programs. Capable of guiding others to achieve routine and complex tasks and providing comprehensive solutions to business/operational issues