When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.What's on your plate
Ensure parity on deals, promotions, discounts in-store level is implemented in Talabat app across all vendors
Collaborate with AMs and Marketing to make sure campaigns are implemented smoothly in accordance with the marketing calendar
Ensure all deals, discounts, promotions are accurately visualized in the app (swimlanes, category icons, banners, etc)
Collaborate with FMCG/CPG companies to implement exclusive deals for our partners in Talabat.
What Did We Order
Maximize offtake / daily orders through collaboration with vendors on deals, promotions, bundles, discounts.
Accurately forecast promotions/bundles and share to all vendor stakeholders to ensure that there will be no out-of-stock incidents
Plan in coordination with Account Manager, Key Account Manager, and Marketing to ensure correct visibility and timeline implementation of campaigns.
Conduct periodic trade visits to assess new launches, existing promotions, brand activation initiatives and implement them on our platform.
Assess each campaign, promotions, discount, bundle, and prepare closing reports for each.
Consult with internal (Regional NFV, Local Marketing) and external (Partner Category Managers, Brand Managers, Store Manager/Supervisor, as well as customer insights as necessary to gain information and insights, as well as achieve results that are aligned with corporate and functional objectives.
Aligning with local marketing teams on asset and budget allocation
Responsible for sharing insights and data on campaign performance
Identifies opportunities for additional revenue generation, creates growth projects and supports/project manages the execution
2- 3 years of experience in Trade Sales in Grocery Retail or FMCG, with trade marketing experience, is a plus.
Excellent verbal and written communication skills (outgoing personality)
Experience in project management against set deliverables
Ability to prioritize and organize workloads independently when required
Team player and the ability to work across different multimedia platforms and departments
To set own priorities in line with business needs and work constructively within the team and on your own initiative
Ability to problem-solve and make things happen
Attention to detail
Ability to analyze research projects
Willingness to learn and develop with the role