Sr. Program Manager, Global Expansion & Parity

Sr. Program Manager, Global Expansion & Parity

Amazon
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Not Specified

Job Description



Job summary
At Amazon we're working to be the most customer-centric company on earth. Within the Access Hub team, we do this by creating delivery experiences that delight customers, growing our worldwide network of Amazon Hub Lockers and Counters, providing away from home pickup options, and by creating new delivery initiatives that solve the changing needs of our Customers. We measure our impact in transportation savings, revenue, and downstream customer acquisition / engagement /purchasing with Amazon.

Do you enjoy scaling products/features and working cross-functionally with owners to improve our customer experience Are you comfortable having one foot in the tactical world and one in the strategic world to find quick wins and long-term solutions to issues Are you good at diving deep to create structure around ambiguous problems If so, this could be the role for you.

We are looking for a Senior Program Manager with proven project management skills to own and execute strategic, cross-functional global expansion and product parity projects. This role requires working with globally distributed teams with a focus in MEANT and portions of EU. The ideal candidate has worked in a fast-paced, global environment, is able to read ambiguous situations quickly, is energized by working on high-profile projects, and is comfortable influencing across a wide range of stakeholders across all levels. Cross-team coordination, executive presentation skills, and a proven track record of communicating to senior leadership on status, risks, and process/product changes are essential.

Key job responsibilities
. Expertise in leading large-scale (global or regional) project management of complex expansion projects, related to new geographies and/or businesses.
. Strong business and marketplace analysis skills to drive strategy in leading expansion decision making.
. Demonstrates Customer Obsession: Possesses strong business acumen and drives expansion project management with customer interests as focal point.
. Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate.
. Engage other Amazon business units globally to share processes and improve end-to-end deployment of Hub PuP in new marketplaces.
. Influence design and development of strategic new marketplace processes identifying opportunities to automate and streamline as much as possible.
. Design new metrics and enhance existing metrics to support the future state of the business.

BASIC QUALIFICATIONS

. Bachelors degree from an accredited university.
. Prior experience in program, change management, or project management within a fast-paced metrics driven environment.
. Experience managing large cross functional teams to deliver projects in tight time frames

PREFERRED QUALIFICATIONS

. MBA or Master's Degree in a related field
. Experience in operations, and/or retail industry experience
. Experience managing cross-functional programs with internal stakeholders
. Experience with Project Management tools/programs
. Demonstrated customer focus and experience releasing products, features and programs to market
. Ability to challenge status quo, recommend innovative solutions, influence without authority, think proactively, and function independently
. Evident communication and people skills and a readily accessible sense of humor
. Self-starter, strong drive, bias for action and result-oriented with the ability to influence others at both peer and leader level
. Demonstrated ability in creating strategic vision while delivering results
. History of cross-functional partnership, teamwork and willingness to roll up one's sleeves to get the job done
. Detail orientation with a demonstrated ability to self-motivate and follow-through on projects

Job Details

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Function:

IT

About Amazon

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Source : amazon.jobs

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