System Admin

System Admin

Company Name Confidential
5-10 years
Not Specified

Job Description

Responsible for the configuration, deployment, administration, monitoring, analysis, and support of Cloud application services, systems, systems and key processes, including OS patching, system updates, and coordination and scheduling regular backups.
Support production applications, VMs, and networks by responding to incidents, restoring service, and subsequent problem investigatingroot cause analysis.
Configure and maintain Cloud networking, including connectivity between hosts on a single provider as well as connectivity between cloud providers or zones and connectivity between cloud systems and clients.
Maintain accurate change control, incident and problem logs and provide Business notification of scheduled outages and maintenance windows. Identify continuing improvements by conducting root cause analyses and making appropriate changes as needed.
Assist in defining standards and policies for the security, compliance and governance of data and information stored or processed at an external Cloud provider, including IaaS (Infrastructure), PaaS (Application Platform) and SaaS (Software) models.
Automate system monitoring, operations and maintenance tasks by creating scripts and applications or identifying and evaluating off-the-shelf tools.
Perform Security monitoring to identify possible intrusions and prevent security breaches
Create and maintain Cloud protocols.
Evaluating security concerns and working with both internal and external resources for resolution.
Identify, research, and resolve issues for customers using software packages, utilizing available informational resources.
Evaluate realistic infrastructure growth and performance forecasting based on operational trending analysis (Capacity Management/Planning).
Provide operational support and implement policies and procedures to ensure consistency with company values and goals.
Oversee and ensure installation and software version control on all servers, including the installation, upgrade and configure system printing, directory structures, rights, security, software and files services.
Perform system troubleshooting to isolate and diagnose common system problems.
Provide IT with system technical support through level 3 Service Tickets.
Assist Manager, Infrastructure Manager with training staff on cloud technologies.

Knowledge, Skills and Abilities Required
Advanced knowledge of cloud technologies (e.g. IaaS, PaaS, SaaS, etc) as it relates to network and security operations
Advanced knowledge of Virtualization concepts and technologies
Advanced knowledge of IP networking including TCP/IP, subnetting, DNS, and DHCP
o Advanced knowledge of Microsoft Technologies and their respective network security best practices and strategies
o Advanced knowledge of antivirus/malware and patch management technologies
o Intermediate knowledge writing software scripts using scripting languages (PowerShell)
o Intermediate level knowledge of project management principles/methodologies (e.g. PMI, Agile)
o Intermediate experience with managing contracts, negotiations, and vendor/partner relationships
o Intermediate level knowledge of ITIL/ITSM principals and applications to IT Services (e.g. incident management, problem management, root-cause analysis)
o Intermediate level knowledge of Enterprise Applications and their related architectures (e.g. ERP, CRM, HRMS, SharePoint)
o Intermediate Knowledge of disaster recovery
o Ability to support operations from remote locations
o Strong understanding of Windows and network security best practices and strategies
o Understanding client requirements and engineering solutions that both benefit the client and provide cost savings
o Excellent troubleshooting skills with systems analysis techniques and root cause analysis skills
o Remain current on technological changes within the industry through research and company training
o Maintain knowledge of company products and services offered as well as internal departmental activities to effectively provide support
o Ability to work on your own initiative and provide recommendations to improve processes
o Understanding client requirements and engineering solutions that both benefit the client and provide cost savings
o Ability to work in a high stress environment
o Ability to manage IT projects and initiatives for area
o Excellent Written and oral English
o Highly effective interpersonal and organizational skills
o Ability to work after hours, weekends, and holidays when needed
Experience Required
Minimum 5 to 7 years experience in computer/communications/automation data processing, including administration, instructing, consulting, security and risk management, network design and management, programming, Data Center management, and troubleshooting
Experience with VMware Cloud providers is a plus.
Cloud Computing Essentials, MCSE: Private Cloud, VMWare VCP Cloud, AWS Certified Solutions Architect Professional, or other cloud relevant certification.

Similar Jobs

People Also Considered

Career Advice to Find Better