TELECOM BUSINESS PROCESS ARCHITECTS/ANALYSTS FOR A MAJOR TELCO COMPANY IN RIYADH, KSA

TELECOM BUSINESS PROCESS ARCHITECTS/ANALYSTS FOR A MAJOR TELCO COMPANY IN RIYADH, KSA

Company Name Confidential
Riyadh
3 - 13 Years
483911 - 677475 AED

Job Description

POSITION: Telecom Business Process Architects/Analysts
SALARY: up to 35,000 SAR all-inclusive, depending on experience and qualifications, plus benefits per KSA Labor Law
HIRING COMPANY: Major Telecommunications Company
WORK LOCATION: Riyadh, Saudi Arabia
AVAILABILITY: Immediately available will be prioritized (1 month max)
EMPLOYMENT TYPE: Full-time
CANDIDATE PROFILE:
Open to ANY nationality, Male or Female
Currently residing in Riyadh, Saudi Arabia is preferred
QUALIFICATIONS:
Degree holder in Telecommunications Engineering or any related field
With certifications in Business Process Framework (eTOM) and ITIL
Minimum 3 years of experience in a practical process management role in a telecom company
Excellent understanding of telecom organizations and established record of experience in Telecom Business Process Architecture
Full understanding of OSS/BSS processes with in-depth experience in re-engineering/redesigning processes per current eTOM standards
Proficiency in business process modeling, governance and tools (BPM Tools)
With expertise in design processing, process governance, mapping, gap analysis
With expertise in the following domains: Core Telecom Functions, Network/Mobile Access Operations/Transport Operations (Process - Modeling Design), and Fulfillment Assurance / Revenue Management/Billing (Problem Handling Process, Service Handling Process, Service Planning, Network Provisioning Process, Service Quality Process, Supplier Partner Management Process)
Skills required: general management, organizational skills, conceptual thinking and analytics, presentation skills, leadership skills, creativity, and excellent communication skills
JOB DESCRIPTION:
Manage end-to-end processes of telecom operator business processes per TMFORUM Business Process Framework (eTOM)
Assess existing business processes, identify requirements for process improvement and redesign
Build business process performance management framework
Ensure all processes are developed and documented in accordance with the eTOM and Telecom Operator Standards, and are accessible and available for business process stakeholders via the business process management tool

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