UAE National- Kaizen Quality Promoter | Al Futtaim Automotive | RAK/Fujairah

UAE National- Kaizen Quality Promoter | Al Futtaim Automotive | RAK/Fujairah

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Job Description

Job Requisition ID: 113582
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
Main Requirements and details of the role:
  • UAE National with a family book
  • Main base location for the job will be RAK or Fujairah
  • Must be willing to work on a rotationary basis with 2 days spent in each location of RAK, Khorfakkan and Fujairah
  • This is a 6 day working role - Saturday to Thursday with a holiday on Friday
  • Working hours are 8:30 am to 5:30 pm including lunch break
  • Must be willing to visit all areas of our service centres for inspection and report (e.g. car washing area)
  • Ideally must either have a background in automotive/ mechanical / process improvement functions
  • Someone with a Six sigma certification or similar quality improvement certification would be an asset

Job role is to implement Toyota Motor Corporation's (TMC) Kaizen Programs in Sales, After Sales and back office in assigned BIT branch to kaizen cultivation for all members. Need to present to Toyota Motor Corporation and other GCC Distributors progress.
Kaizen is a Japanese term meaning 'change for the better' or 'continuous improvement.' It is a Japanese business philosophy regarding the processes that continuously improve operations and involve all employees. ... The concept of kaizen encompasses a wide range of ideas.
Below are the job responsibilities:
  • Develop process flow charts to explain current and desired process.
  • Conduct time and motion study and analyse it at both Macro and Micro level and develop process improvement proposal.
  • Implement Kaizen action to improve quality of services, generate productive time, cost reduction, NPS, Job explanation to customers, Sales / Aftersales SOP penetration, Advanced problem solving by Toyota Production system approach, process with time management in BIT branch.
  • Organize small group activities to provide training to associates and gather their feedback.
  • Compilation & creation of reports to visual status of activities on weekly basis + Monthly BIT Board in branch
  • In all actions retain an alignment to the company vision for Customer and Employee engagement.Focus on Kaizen objective of NPS, generate productive time/lead time reduction, and actively participate in all Kaizen activities at initial stage so branch members be able to find and solve problems by Kaizen.
  • Driving the BIT activity with enthusiasm and energy in the allocated branch through initiatives and ensuring management attention and support when needed. Sometimes cooperation work w/ Aftersales Division HO.
  • Comply with company and distributor policy towards achievement of objectives and targets.
  • Establish communication across all managers and staff in BIT branch and all departments and divisions in Al-Futtaim HO, and to foster understanding and consensus.
  • Assist with the orientation, training and coaching of staff and colleagues to achieve workplace efficiency and safety

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click 'apply': Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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