Unified Communications Systems Consultant

Unified Communications Systems Consultant

Ateca Consulting
3 - 13 Years
Not Specified

Job Description

Unified Communication solutions include, but are not limited to; VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems.

Job Responsibilities*:
• Manage A/V systems integration with network components (wired and wireless) and collaboration systems (Skype, Polycom, Logitech, BlueJeans, Microsoft Teams, etc.).
• Develop and manage operational and preventive maintenance checks for all Audio-Visual systems and conference rooms.
• Research, analyze, and recommend electronic systems improvements and enhancements for audio visual systems.
• Troubleshoot and install Audio and Videoconferencing systems.
• Ability to create, read and utilize blue prints and audio/video flow diagrams.
• Perform networking troubleshooting to diagnose network issues and conduct RCA.
• Interface with manufacturers, developers, engineers, and project managers to provide resolutions for highly complex systems and to provide support and maintenance of audio visual equipment
• Provide oversight over the development, upgrade, and repair of all Audio/Visual/Control systems
• Provide technical support and training on A/V topics to customers as needed
• Assist with commissioning, training, close-out, and turning over final product to customers as directed
• Provide audio and video support for conference rooms
• Responsible for identifying defective or failed equipment and take ownership to resolution
• Accountable for all A/V build of materials, quotes and invoices
• Flexible, responsible and ownership oriented
• Clarifying a client's system specifications, understanding their work practices and the nature of their business.
• Ability to work on multiple initiatives concurrently and self-manage day-to-day work.
• Build Bill of Quantities (BOQ)/ Bill of Materials (BoM), Costing Analysis, SOW’s, solution design, High-level design (HLD) and Visio’s.
• Able to relay technical information to both technical and non-technical personnel.
• Collaborate with the sales team to build a winning strategy.
• Provide presale support across Network Solutions
• Handle Proof-Of-Concept (POC) and product demonstration.
• Build and find the materials which will drive more sales.
• Get updated in technologies and finalize the required exams.
• Support business needs whenever it’s required and provide input for technical activities to improvise operations.


• Active Directory, DNS, DHCP, CA
• Exchange Server
• Skype for Business Server
• SharePoint Server
• Polycom Audio/Video Endpoints
• Prior experience in the service and installation of audio, video and presentation systems.
• Maintain positive and effective communication with customers.
• Must be able to read engineering schematics and communicate design intent.
• Audio DSP programming experience, such as Polycom, BiAmp, ClearOne, or others.
• Solid experience in Commercial AudioVisual equipment installations, including projectors, screens, displays, wiring, cabling, computer controls, rack-building.
• Must be able to use hand tools & test equipment; understand how to solder and crimp connections; lift Hands on experience with major brands of VTC to include Polycom, Tandberg and LifeSize
• Basic understanding of input and outputs of each device for installation purposes
• Basic understanding of configuration of each system to include Network Connectivity along with basic understanding of Remote Controls of each device.
• Ability to trouble-shoot basic audio, video, and control system problems; and formalized certifications on major bands of audio visual systems and components.
• Ability to read and understand AV Flow Diagrams produced by engineering in order to wire, terminate and build AV systems in the field
• Organizational and mentoring skills
• Professional experience in delivering Network Projects
• Bachelor’s Degree in computer science or equivalent

Ateca Consulting is a specialist IT and Telecoms Recruitment Company. From our headquarters in London a highly trained team of consultants work with clients around the world.

We have many of the world’s leading organizations among our prestigious client list and are involved in some of the most high-profiled ICT projects Worldwide. Our excellent understanding of our sector and close relationship with our clients enables us to understand their exact requirements and provide bespoke strategies to ensure the right people are recruited at all levels of the business.

We work closely with clients regarding both contingency and project recruitment, offering contract and permanent resource solutions. Our market-focused approach has enabled us to build a database of highly skilled consultants, many of whom have been introduced to us through personal referral and therefore are rarely on the open market. All candidates are fully referenced before being submitted to any client.

Through our many years of experience we have learnt to understand what our clients need and to match that need with speed and accuracy. We know that in a competitive market place it is important to be flexible, reliable and responsive and this is what defines our service.

About Recruiter



Functions : IT

Industries : Recruitment/Staffing/RPO

Skills/Roles I hire for: IT

level Hiring For: Junior Level, Mid Level, High Level, Top Management

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