WELCOME DESK AGENT UP TO 2.3K QAR++ FOR A LEADING 5* HOTEL IN DOHA, QATAR

WELCOME DESK AGENT UP TO 2.3K QAR++ FOR A LEADING 5* HOTEL IN DOHA, QATAR

Company Name Confidential
Other - Qatar
1 - 3 Years
Not Specified

Job Description

POSITION: Welcome Desk Agent or Front Desk Reception
SALARY: 2,300 QAR plus accommodation, transformation, duty meal and incentives depending on experience and qualifications
HIRING COMPANY: Leading 5 Star Hotel
LOCATION: Doha, Qatar
AVAILABILITY: Can join immediately will be prioritized
EMPLOYMENT TYPE: Full-time
CANDIDATE PROFILE:
Open to Eastern Europeans candidates
Male/Female, 30 y/o and below
QUALIFICATIONS:
Bachelor’s Degree in hotel management or any equivalent certification
At least 1-year experience as front desk agent or receptionist in a 5-star luxury hotel
Strong knowledge in Opera
Ideal candidates should be young, energetic and preferably early 20s
Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS is a plus
With strong customer service attitude
Excellent communication and organizational skills
JOB DESCRIPTION:
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

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