Keyskills: Responsibilities - Support Token Service (VTS) commercial rollouts - Provide on-field first level technical support for VTS integrations - Responsible to advice and guide clients (Issuers, merchants, and 3rd party wallet providers) on VTS integration options and act as a technical SME for VTS integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols - Provide product guidance to client support and development staff configuring issuer interfaces into the VTS - Provide pre-sales technical integration support for the Digital Solutions SDK and VTS token requestor APIs through the Developer Center - Maintain client satisfaction by supporting engagements resulting in successful go-lives - Support the on boarding process for VTS clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals - Contribute to developing internal and external product documentation including product and technical integration guides in support of VTS integrations - Work in conjunction with regional staff with regards to supporting VTS client integrations - Recommend improvements and enhancements to VTS capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces / segments / regions - Deliver on the VTS product strategy supporting market adoption and penetration goals in line with defined product and corporate objectives by working with cross-functional, and cross-regional teams Qualifications - Bachelor’s degree required in computer / electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience - Requires a minimum of 5+ years progressively responsible experience in product development in mobile payments and / or mobile platforms or in payments systems integration - The ideal candidate will have experience with mobile contactless payment issuance programs (i.e., payWave or payPass), smart card deployments (i.e., EMV), or with applications using NFC - Preferred experience in an engineering or pre-sales consultant role with international experience in CEMEA - Working and demonstrable knowledge in any programming language such as Java, Groovy and / or C# - Working and demonstrable knowledge of using SOAP protocol, XML and JSON message formats. - Working knowledge RESTful web services and web services security related concepts (TLS communication, authentication etc., ) - Knowledge of Cryptography concepts (encryption, hashing, digital signature etc.) - Familiarity with Android / iOS development would be an added advantage. - A technically minded candidate with consulting experience in a sales engineering or systems integration role - Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner - Independent decision making required on daily basis with minimal oversight from senior members of staff - Complex and varied workload, required to support multiple ongoing implementations and sales processes - Understanding of mobile payments technology, including NFC, secure elements, contactless payments, online / remote payments, and in app payments - Familiarity with contactless payment products, including the underlying specifications and relationship to EMV and GlobalPlatform standards bodies - Familiarity with ISO8583 financial transaction message formats. - Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines - Advanced planning, organizational and problem solving skills - Exceptional project management skills with the ability to manage multiple activities with both internal and external stakeholders - Ability to travel as needed
Summary: Responsibilities - Support Token Service (VTS) commercial rollouts - Provide on-field first level technical support for VTS integrations - Responsible to advice and guide clients (Issuers, merchan..
United Arab Emirates