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Account Manager, Consumer Goods

Amazon
United Arab Emirates Dubai
2-5 years

Job summary Are you passionate about e-commerce Are you looking to join a community of business development professionals that support the growth of small and medium d businesses Or want to solve complex business problems with strategic impact for

Operations Manager M/F

Amazon
United Arab Emirates Dubai
Not Specified

Job summary Operations Manager (m/f) At Amazon, we pioneer. We also treat every single day like it's day one. And we never sit still while we do it. Are you up for crafting solutions and solving tomorrow's problems today Then we have the opportun

Catering Executive

Sisban Holding Company
Riyadh
5-8 years

Manage the Nagwa Catering section in the new Mega Flagship store in Riyadh. Utilize existing network and coordinate with marketing team to invite guests to the Nagwa catering space.

Skills :

IFS - UAE Nationals only - Procurement Associate - Abu Dhabi

PwC
United Arab Emirates Abu Dhabi
Not Specified

Job Description & Summary A career in Procurement, within Internal Firm Services, will provide you with the opportunity to develop and manage the procurement of all goods and services required by PwC for operational and strategic purposes. As a part

Skills :

Logistics Supervisor

Amazon
Jeddah
Not Specified

Job Description : Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience -

Customer Care Representative

Market-I
Abu Dhabi
3-7 years

The successful candidate will be part of a team of interviewers based in Abu Dhabi who will be carrying out an ongoing market research survey amongst international visitors.

Skills :

Travel Approvals - Associate - KSA

PwC
Saudi Arabia Riyadh
1-4 years

Job Description & Summary The Travel Support Team sits within the Operations team and is responsible for the implementation/administration of travel booking and management activities. The Travel Support Team is responsible for setting, monitoring and

Customer Service Sr Manager

Citi
United Arab Emirates
6-10 years

Job Description : The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with t

Advanced Field Service Engr

Honeywell
Saudi Arabia Eastern Province
5-8 years

Join the industry leader to design the next generation of breakthroughs The future is what we make it. When you join Honeywell, you become a member of our distributed team of problem solvers, innovators, dreamers and doers who make the things that m

Skills :

Account Manager Fashion, AE Marketplace (Temp - Maternity leave)

Amazon
United Arab Emirates Dubai
2-5 years

Job summary *This is a fixed-term position to cover for a Maternity leave of absence* Are you passionate about e-commerce Are you looking to join a community of business development professionals that support the growth of small and medium d busine

Key Account Manager, AE Marketplace

Amazon
United Arab Emirates Dubai
4-7 years

Job summary Are you passionate about e-commerce Are you looking to join a community of business development professionals that support the growth of small and medium d businesses Or want to solve complex business problems with strategic impact for

MERC Consulting - Consultant - Communications - Riyadh

PwC
Saudi Arabia Riyadh
Not Specified

Job Description & Summary We are seeking a communications generalist who will report to Consulting's Communications Manager for the ME region. This position is Riyadh-based and will support our Consulting Communications team in all of our business un

Business Development Manager, Mult-National Customers

Microsoft
Egypt South Africa
Not Specified

Microsoft's mission is to empower every person and every organization on the planet to achieve more. Africa is one of the best places on the planet to bring our mission to life. It is home to 1.3B people and 54 countries. The talent in Africa reflect

Complaints Analyst

Amazon
Riyadh
2-5 years

Job Description : Amazon Payment Services (previously Payfort International FZ LLC), an Amazon subsidiary established in 2013, is a regional expert in payment processing technology and solutions across major markets in the GCC and Levant countries, o

Skills :

Key Account Manager (Direct Sales Recruitment), Fashion

Amazon
United Arab Emirates Dubai
4-7 years

Are you passionate about e-commerce Are you looking to join a community of business development professionals that support the growth of small and medium d businesses Or want to solve complex business problems with strategic impact for a population

Cloud Solution Architect

Microsoft
Saudi Arabia
5-8 years

Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing de

Lead & Supervise customer service staff/team. Improve customer service quality results, by studying, evaluating & redesigning processes that lead to higher SLA.

Skills :

Job Description : Job summary Fulfillment by Amazon (FBA) is looking for a Superstar Program Manager. FBA is a growing business built around Amazon's world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging

Area Manager

Amazon
Riyadh
Not Specified

Job Description : Are you ready to champion outstanding customer service, Amazon style Are you up for creating solutions and solving tomorrow's problems today Then we have an opportunity just for you! We're seeking an Area Manager to join our dynam

Area Manager M/F

Amazon
Riyadh
Not Specified

Job Description : Area Manager (m/f) Are you ready to champion outstanding customer service, Amazon style Are you up for creating solutions and solving tomorrow's problems today Then we have an opportunity just for you! We're seeking an Area Ma

Director - Cloud Solution Architecture MEA HQ

Microsoft
United Arab Emirates
12-15 years

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each

Citigold Acquisition Officer

Citi
United Arab Emirates
3-5 years

Job Description : Job Background/context: .The primary role is to expand the high net-worth client base and balance sheet, by acquiring new-to-bank Citigold customers through external and internal referrals. .The person will also be responsible for

Recruitment Senior Associate (12 Months Fixed Term) - UAE

PwC
United Arab Emirates Dubai
Not Specified

Job Description & Summary Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the U

Area Manager

Amazon
Riyadh
Not Specified

Job Description : Are you ready to champion outstanding customer service, Amazon style Are you up for creating solutions and solving tomorrow's problems today Then we have an opportunity just for you! We're seeking an Area Manager to join our dynam

Stewardess - Private Jet

Streit Group
Dubai Ras Al Khaimah
4-9 years

Stewardess - Private Jet

Skills :

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Customer Service Job Vacancies

Customer service is one of the most important department for any product or service-based organization. In almost every Industry, the customer service executives act as the mediators between the customer and the company. They make sure to resolve the problems with the services and products of the company and are usually the only point of contact for the customers.

The Job role of a customer service executive is quite comprehensive and requires utter patience level. These professionals are the front face for customers and are the ones who make the image of the company in their minds. So, if you are the one who has good command over communication skills and are polite enough to handle people all day long then this is the perfect profession for you. To help you make your decision better, here is complete guide about this profession.


What are the educational requirements to get a customer service job?

This is a dynamic job role and needs the employee to have potential for efficient communication and patience. Although, this is a very important job role but there are no set criteria for educational qualifications. To be a customer service executive a candidate may take-up any degree of graduation if he or she wants to work for international companies and if he or she wants to work with domestic organizations then can start his or her professional journey after class 12th board examinations.

This job gives complete flexibility to the potential candidates and expects them to polish their communication, dedication, focus and to have a short learning curve. So, to be a customer service associate one needs to work more on his or her technical and soft skills.


What is the scope of customer service jobs?

Customer service is an important function as most companies spend time, energy and cost in manager their pre after sales services. This profession has good scope in growing countries like India. According reports, customer service will be at its peak in year 2026.

India itself is a big consumer market and to handle such crucial queries these companies are on a constant look out to hire the best professionals who may handle their customers diligently which will help to form better image in market. So, this is the right time to step in this career.


What are the job responsibilities in a customer service job?

  • Customer service executive answer customer calls professionally to provide information about products and services, cancel or take orders, or register details of complaints.
  • Provide chat service, e-mail service and backed work.
  • Maintain records of customer communications and dealings, copy details of questions, grievances, and comments, as well as actions taken. Process forms, orders and applications.
  • Follow up to confirm that requests are passed and actions are taken for customers.
  • Mention unresolved customer complaints or different requests to particular departments for further actions.


Which tools can help you to take-up customer service jobs?

  • CRM software (Customer relationship management): Telemation e-CRM, Blackbaud The Raiser's Edge, Salesforce software, Austin Logistics Call Tech.
  • Query software and database interface: Oracle software, Data entry software, Microsoft Access, Customer service knowledge Electronic mailing system: IBM Notes, Microsoft Exchange Server, Astute Solutions PowerCenter, Microsoft Outlook.
  • ERP software (Enterprise resource planning): Oracle JD Edwards EnterpriseOne, Microsoft Dynamics, SAP, Intuit QuickBooks Enterprise Solutions.

 

What are the skills required for a customer service job?

  • Active listening: To understand customers on calls, emails and chats it is important for candidates to have active listening skills. This will help them to focus on the minute details that the customer provided and will make the process error free.
  • Polite communication: Politeness while speaking on call, chat or email is very important in this profession the candidates who wants to get this job should have polite way of speaking both in oral and written form of communication.
  • Proactive service orientation: The service professional should be proactive in helping customers. This will create better image of company in customers mind.
  • Reading comprehension: Understanding written communication and paragraphs in emails and backend documents related to work.
  • Critical thinking: Using rational understanding and reasoning to recognise the strengths and weaknesses of substitute solutions, deductions or approaches to solve problems.


What salary one may expect in a customer service job?

  • As an entry-level Customer Service Representative (CSR) with less than 1 year of work experience one may expect to make an average total salary of ₹300,476.
  • At early stage of career as Customer Service Representative (CSR) with 1-4 years of work experience one may expect to earn an average total pay of ₹440,798.
  • Reaching mid-career as Customer Service Representative (CSR) with 5-9 years of work experience one may expect to draw an average total salary of ₹671,350.
  • Becoming experienced Customer Service Representative (CSR) with 10-19 years of work experience one may expect to earn an average total salary of ₹939,641.
  • Finally, once one reaches his or her their late career i.e. 20 years and higher, the employees may expect to earn an average total salary of ₹12,00,000.